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Reservationist

Company: Westgate Resorts
Location: Orlando
Posted on: September 23, 2022

Job Description:

Company DescriptionAbout Westgate ResortsWestgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!Job DescriptionManage tour flows by answering all in-bound phone calls with the primary purpose of manifesting tours for the Sales Line.Answer multi-line phonesSpeedily and Accurately manifest tour reservations Research reservations issues as they occurMake sure all tours meet the minimum qualifications set forth by management Updates Tour Count BoardTrack gifts when necessary to ensure certain shows are not overbooked Track tours by wave and locationProvide end of the day reports/summaries to both sales & marketing managersCommunicates with personnel in other WG departments and with management in regards to closing wavesAssist supervisor and/or manager in small projectsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A High school diploma or general education degree (GED)Must project a professional appearance and attitudeCustomer service and Data Entry experience is a plusMinimum 60 wpmMust have word processing and spreadsheet knowledgeMust be able to communicate effectivelyMultitasks and works well under pressure with precisionPays attention to detailsAdditional Information#wg2929Why Westgate?Comprehensive health benefits - medical, dental and visionPaid Time Off (PTO) - vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelinesWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

Keywords: Westgate Resorts, Orlando , Reservationist, Other , Orlando, Florida

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