Front Desk Supervisor Family Medicine at Lake Mary

Company: AdventHealth Medical Group Central FL
Location: Orlando
Posted on: November 22, 2021

Job Description:

DescriptionFront Desk Supervisor - AdventHealth Medical Group-Family Medicine at Lake Mary Location Address:--755 Rinehart Rd, Suite 200, Lake Mary, FL 32746 Top Reasons To Work At AdventHealth Medical Group

• Faith based & mission driven organization
• Immediate Healthcare Benefits
• Central Florida---s premier multi-specialty medical group
• Comprehensive Employee Benefits such as Educational Reimbursement
• CREATION Health employee wellness and lifestyle programs
• Positive working climate to support a work life balance Work Hours/Shift:
  • Full Time / Day You Will Be Responsible For:
    • Oversees the file clerk(s), receptionist(s), referral coordinator(s) and appointment scheduler(s).
    • Keeps all front office staff up to date on any insurance changes or policy changes.
    • Creates the monthly schedule for all front office staff ensuring full coverage.-- This must be done by the third week of each month and given to the Office Manager/Staff, then posted.
    • Secures coverage for front desk in the event of vacations.
    • Assumes responsibility or assigns other staff to cover duties of absent front desk staff.
    • Ensures that daily charges are entered in the absence of Data/Charge Entry staff.
    • Knowledge of business office procedures.-- Qualifications What You Will Need:
      • High school graduate or equivalent.
      • One year of ICD-9 and CPT-4 coding experience preferred.
      • Experience with computers required.
      • Medical office workflow experience preferred Job Summary: The Front Desk Supervisor is responsible for overseeing the greeting, instructing, directing and scheduling of patients and visitors.-- Serves as liaison between patient and medical support staff. *If working in a Patient Centered Medical Home (PCMH) Practice, the following additional standards apply: Our team continuously works with the quality team and practice coaches to implement and maintain NCQA/PCMH standards.
        • Participates in educational sessions to improve skills as appropriate
        • Participates in the collection of quality data
        • Assists clinical staff providers with providing patients with outside resources and materials
        • Assists in identifying and documenting cultural and linguistic needs of patients
        • Assists in identifying and documenting advanced directives
        • Assists clinical staff and providers with obtaining ER and Hospital information
        • Assists in arranging follow up appointments as indicated by clinical staff and providers This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Keywords: AdventHealth Medical Group Central FL, Orlando , Front Desk Supervisor Family Medicine at Lake Mary, Healthcare , Orlando, Florida