Assistant General Manager (AGM)
Company: Orlando Palms Hotel
Posted on: November 26, 2022
Work closely with and assist the General Manager in his/her day
to day operations.
Delegates and assign duties to team members and evaluates
performance to ensure adherence to hotel policies and established
Responsible for conducting in - house training to employeesand
HOD's in the hotel or a regular basis.
Must be able to work a mid-shift schedule and/or flexible shifts as
needed or required by General Manager and according to hotel
Acts as the hotels public relations director and promotes the
property within the hotel industry, local community and trade
Responsible for monitoring the Guest feedback on Trip advisor,
OTA's etc. and hotels GSTS and RSTS surveys.
Receives and resolved or assists the General manager in resolving
guest complaints and service recovery process.
Responsible for selecting or assisting in the selection of hotel
staff and in charge of processing all new hire paper work.
Responsible for reviewing employee performance and conducts
personnel actions such as disciplinary actions and
Responsible for maintaining accurate records including cash flows
sheet, guest floor limit, AR Aging reports, Direct billing etc.
Work with and assist the General Manager during Morning meetings or
conducts the morning HOD meetings in the absence of General
Adheres to all franchise and company procedures and regulations as
well as standard operating procedures
Job Types: Full-time, Part-time
Pay: $32,181.28 - $42,000.00 per year
* Dental insurance
* Flexible schedule
* Health insurance
* 4 years
* 12 hour shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Rotating weekends
* Weekend availability
Ability to commute/relocate:
* Orlando, FL 32809: Reliably commute or planning to relocate
before starting work (Required)
* Driver's License (Preferred)
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Work Location: One location%58047475%
Keywords: Orlando Palms Hotel, Orlando , Assistant General Manager (AGM), Executive , Orlando, Florida
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