Design Consultant, In-Home Sales
Company: HOME DEPOT USA, INC
Location: Orlando
Posted on: September 17, 2023
Job Description:
POSITION PURPOSE
The Design Consultant is responsible for selling the Home Depot
Installation Services (HDIS) exterior and interior product and
services to customers. The Design Consultant's primary
responsibility is outside sales visits to customer homes and trade
shows. Design Consultants will travel to customer's homes to make
sales calls, assess customer needs, make individually-tailored
product recommendations, develop and negotiate customized price
quotes, present warranty information and financial options that
meet the customer's needs and maintain/drive profitability. The
Design Consultant will also complete required sales contracts and
paperwork, and take measurements using industry standard methods to
ensure orders meet required installation specifications. The Design
Consultant is responsible for proactively soliciting and acquiring
new customers inside assigned THD stores and during industry events
(such as Home Shows). To drive sales and increase the pipeline of
potential customers, a Design Consultant will travel to their
assigned stores, maintain local relationships, educate store
associates on HDIS offerings, and bring awareness to HDIS
programs.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
- Travel and engage in outside sales activities, primarily in the
customer's home. Conduct professional and compelling sales
presentations. Adapt quickly to changing customer needs and
effectively advocate HDIS solutions.
- Conduct incidental activities necessary to complete sales
(e.g., assessing customer needs, develop price quotes, measure
product specifications, etc.)
- Present warranty and available financing options to customers.
Prepare for appointments, commute to/from appointments and process
sales-related paperwork.
- Prospecting for new customers both inside and outside of
assigned THD store and participate in scheduled industry events.
Proactively seek out new referrals and develop and maintain
relationships with store management and associates. Attend sales
and store team meetings to continually improve sales techniques and
learn about HDIS product offerings.NATURE AND SCOPE
- This position reports to a Sales Manager
- This position has no direct reportsENVIRONMENTAL JOB
REQUIREMENTS
Environment:
- Usually in a comfortable environment but with regular exposure
to factors causing moderate physical discomfort from such things as
dust, fumes or odors.Travel:
- Typically requires overnight travel less than 10% of the
time.
MINIMUM QUALIFICATIONS
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United
States.Education Required:
- The knowledge, skills and abilities typically acquired through
the completion of a high school diploma and/or GED.Years of
Relevant Work Experience: 3 years
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and
there is frequent opportunity to move about. On rare occasions
there may be a need to move or lift light articles.Preferred
Qualifications:
- 3-5 years of prior in-home or virtual sales experience
- Prior home improvement industry experience
- Prior experience with successful lead generation
- Computer and application skills and use of varied technology
(email, iPad, apps, etc.)Knowledge, Skills, Abilities and
Competencies:
- Ability to build relationships with customers, peers, leaders,
and store associates
- Strong communication skills, both verbal and written
- Enjoys local travel and working independently in a fast-paced
environment with a high sense of urgency
- Excellent presentation and product advocacy skills
- Strong customer service skills
- Strong attention to detail
- Ability to thrive in a sales environment
- Ability to professionally present to customers and
prospects
Keywords: HOME DEPOT USA, INC, Orlando , Design Consultant, In-Home Sales, Sales , Orlando, Florida
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