Front Desk Agent
Company: Pyramid Hotel Group
Location: Orlando
Posted on: January 27, 2023
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Job Description:
At the Doubletree by Hilton Orlando Downtown we consistently
rise above the competition. We offer a robust wage package,
excellent benefit plans, a matching 401K plan, professional
development, generous bonuses, travel perks and the opportunity to
grow across a portfolio of over 200 hotels representing all major
brands. We are an Employer of Choice-we understand that the care of
our team members is as important as the service we provide to our
guests and the communities around us. If you have a genuine passion
for hospitality, consider joining our team You will have an
important role in the delivery of outstanding service and memorable
experiences for each guest. You will have fun, learn and be part of
a successful journey at a growing company. Find out today what a
career at the Doubletree by Hilton Orlando Downtown with Pyramid
Global Hospitality can mean for you We offer: Competitive Wages
Health Dental & Vision insurance Company Paid Life & AD&D
Insurance Disability insurance Paid Time Off (PTO) Unlimited PTO
Rollover PTO Cash Out Option 7 Paid Holidays 401(k) matching Health
savings account Tuition Reimbursement Associate Referral Bonus
Quarterly Bonus Program Employee assistance program Hotel Room
Discounts Worldwide Free Parking Advancement Opportunities across a
portfolio of 100 hotels representing all major Brands The Front
Desk Agent is responsible for creating an engaging and CAREing
environment for the hotel's internal and external Guests. The key
to success in this position is to ensure total Guest satisfaction
by an efficient check-in and checkout experience, identification
and resolution of Guest related problems, provide property and
destination information, and to proactively respond to the needs of
our Guests. The Hotel's success depends on the establishment of
long lasting relationships with our Guests, and the person selected
for this position will be the foundation of this relationship.
Requirements: Prior hotel Front Desk experience preferred. Must be
able to work a flexible schedule (including weekends & holidays).
Excellent communication and hospitality skills a must Opening ID:
2022-19914 External Company Name: Pyramid Hotel Group External
Company URL: https://careers-phg.icims.com Street: 60 S. Ivanhoe
Blvd
Keywords: Pyramid Hotel Group, Orlando , Front Desk Agent, Sales , Orlando, Florida
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