Service Sales Manager
Company: Mitsubishi Heavy Industries Group
Posted on: January 27, 2023
Service Sales ManagerCompany Name: Mitsubishi Power Americas,
Inc.Location:Orlando, FL, US, 32809Description:SUMMARYManage all
service sales marketing efforts for Mitsubishi Powers America Inc.
(MP). Single pointcontact to manage all aspects of gas turbine,
steam turbine and generator service sales includingProfit & Loss,
Customer Service, Technical Support, etc. for assigned
fleet.ESSENTIAL DUTIES & RESPONSIBILITIES Develop Key Account Plans
to include detailed knowledge of customers organization,business
goals, relationship status, and opportunities for business growth.
Organize and facilitate customer Executive Meetings with the
involvement of the MitsubishiPower leadership team and customer
executives. Plan and develop a strategy for selling service, parts,
upgrades and modernizations forassigned fleet. Develop winning
proposals which meet MP and customer requirements. Work directly
with customer to identify outage and/or maintenance plans and
communicateback to the organization. Manage winning strategies with
responsible product line(s), factory and MP seniormanagement.
Ability to review, break-down and make actionable detailed customer
request for proposal(RFP); Perform all Sales Lead duties required
and outlined in the Service Sales Process. Communicate with MP
management to develop and understand service, sales and
marketingstrategies for the Americas. Communicate with Japanese
factories on service pricing strategy, cost estimates
andquotations. Support the development of new product offerings and
upgrades. Coordinate strategies and sales effort with MP new
equipment sales force. Assist in sales, marketing, and sales
strategy development for Mitsubishi Power LTSAproduct offerings.
Communicate with customers in the Americas to understand service
needs via telephone, email and personal visits. Protect company
confidential information by not communicating, disclosing, or using
forbenefit of third parties and maintain the highest degree of
honesty and integrity at all times. Perform other such duties as
may be required.OTHER DUTIES AND RESPONSIBILITIES Comply with all
safety policies, practices and procedures reporting all unsafe
activities toManagement and/or Human Resources. Frequent overnight
travel (at least 50%) by land, train and/or air. Participate in
proactive team efforts to achieve departmental and company goals.
Support ISO compliance and initiatives. Contribute to building a
positive team spirit. Communicate effectively with all levels of
the organization. Protect confidential information by not
communicating, disclosing to, or using for benefit of3rd parties.
Maintain the highest degree of honesty and integrity at all times.
Perform other such duties as may be required.KNOWLEDGE, SKILLS &
EDUCATIONTo perform this job successfully, an individual must be
able to perform each essential dutysatisfactorily. The requirements
listed below are representative of the knowledge, skill,
and/orability required. Reasonable accommodations may be made to
enable individuals with disabilitiesto perform the essential
functions.Education and/or Experience: This position requires a
bachelors degree (Engineering orBusiness); or five (5) years of
related experience and/or training; or equivalent combinationof
education and experience.Language Skills: Ability to read and
comprehend simple instructions, short correspondence,and memos.
Ability to write basic business correspondence. Ability to
effectively presentinformation in one-on-one and small group
situations to customers, clients, and otheremployees of the
organization.Reasoning Ability: Ability to apply common sense
understanding to carry out instructionsfurnished in written, oral,
or diagram form. Ability to deal with problems involving
severalconcrete variables in standardized situations.Computer
Skills: To perform this job successfully, an individual should have
knowledge ofInternet software; Spreadsheet software, PowerPoint and
Word Processing software.PHYSICAL DEMANDS & WORK ENVIRONMENTThe
physical demands and work environment characteristics described
here arerepresentative of those that must be met by an employee to
successfully perform the essentialfunctions of this job. Reasonable
accommodations may be made to enable individuals withdisabilities
to perform the essential functions.While performing the duties of
this job, the employee is regularly required to stand, walk,bend,
talk and hear. The employee must occasionally lift and/or move up
to 25 pounds. Theemployees working environment may be loud. The
employee may be required to adhere toMitsubishi Power and customer
safety procedures including but not limited to, the use ofpersonal
protection equipment (hardhat, safety glasses, goggles, hearing and
fall protection).Mitsubishi Power Americas Inc. supports 365/24/7
service operations for internal andexternal customers with a
mission of providing reliable and excellent customer service
asneeded and all employees are to align with this mission.
Keywords: Mitsubishi Heavy Industries Group, Orlando , Service Sales Manager, Sales , Orlando, Florida
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