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Front Desk Agent

Company: Westgate Resorts
Location: Orlando
Posted on: September 23, 2022

Job Description:

Job Description
As a Front Desk Agent, you will:-- - Greets, registers, and assigns rooms to guests.Issues room key and escort instructions to Bellhop.Date stamps, sorts, and racks incoming mail and messages.Transmits and receives telephone messages.Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.Keeps records of room availability and guests' accounts.Computes bill, collects payment, and makes change for guests.Makes and confirms reservations.Posts charges such as room, food, liquor, or telephone, to ledger.Makes restaurant, transportation, or entertainment reservation, and arranges for tours.Assists guests with deposit of guests' valuables in hotel safe or safe deposit box.Nightly bucket checksAble to listen and find solutions to guests problems
To-- -perform this job successfully, you must have excellent communication skills and be able to read, write and speak-- -English-- -fluently.-- -Additionally, the person must possess and adhere to the following core values:-- - Integrity-- -PassionWork Ethic-- - Requirements Must be able to lift 15 lbs. and work in outdoor weather conditions.
Additional Information
-- - -- - Why Westgate? Comprehensive health benefits -----" medical, dental and visionPaid Time Off (PTO) -----" vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)-- -Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. PandoLogic. Keywords: Guest Service Agent, Location: Orlando, FL - 32812

Keywords: Westgate Resorts, Orlando , Front Desk Agent, Sales , Orlando, Florida

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