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Sr. Analyst, Sales and Revenue Optimization (Hybrid)

Company: EBG
Location: Orlando
Posted on: August 7, 2022

Job Description:

Company Description

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country - serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. It is required to be commutable to an office location.

Job Description

This key position supports the company's analytics department by providing reporting, analysis and insights about what is driving the company's sales and profitability performance. This role reports to the Vice President of Database Marketing and Customer Insights and supports multiple stakeholders in the organization. The right candidate will have the ability to organize and evaluate data from various sources, summarize key performance drivers and recommend profitability optimization measures to meet business objectives. This is a hybrid role and can be based in a location that is commutable to any EBG office: New York, Orlando, Miami, Austin

  • Work with internal stakeholders to create, maintain and distribute performance dashboards, mostly using Tableau, for various company KPIs including sales and profitability, new customer acquisition, customer engagement / retention, website behavior, supplier partner performance
  • Investigate performance changes, identify causes / opportunities and support resulting action items
  • Conduct in-depth analysis of relationships between pricing, site traffic, seasonality, customer attributes and product mix
  • Monitor impact of merchandising tactics and recommend optimizations
  • Develop models to predict impact of changes to key sales performance drivers e.g. pricing, product mix, site traffic, sales volume
  • Clearly communicate key insights, the story behind the data, and explain data concepts
  • Recommend next steps based on various KPI and ad hoc analysis
  • Answer any questions that a Management or Marketing team might have about data collection, definitions, reliability, modeling, etc
  • Develop close working relationships with key business areas to understand their operations, communicate P&L status and variances, and provide analytics support & guidance as needed
  • Work closely with Finance team to help understand and project sales performance
  • Assist Sales and Marketing teams with modeling and projections
  • Monitor data source systems and data warehouse to ensure all updates, APIs, tracking, etc are operating as intended
  • Conduct ongoing quality control to ensure data accuracy and confirm success of database updates / additions

    Internal clients include:
    • Finance
    • Consumer Marketing
    • Partner Development
    • B2B Sales and Client Service
    • Business Development
    • Product
    • Operations

      SUCCESS METRICS
      • Create and institutionalize insightful performance dashboards
      • Glean insights from data and effectively communicate opportunities to multiple internal audiences from Executive Leadership to Finance managers, Marketing coordinators and technology partners
      • Become a "go-to" resource and subject matter expert for sales / revenue data at EBG, provide excellent service to internal clients
      • Build strong, productive relationships with external partners

        Qualifications
        • Bachelors' degree
        • 3+ years of analytics experience, including
          • Database operations
          • Data visualization, 2+ years
          • Statistical analysis
          • Financial reporting
          • E-Commerce experience a plus
          • "Proficient - Expert" level in key data analysis tools
            • Microsoft Excel
            • SQL
            • Tableau
            • Adobe Analytics experience a plus
            • Ability to independently manage multiple projects with a high degree of accuracy and meticulous attention to detail
            • Flexibility to flourish in fast paced environment and quickly shift priorities to accommodate business needs
            • Excellent written and oral communication skills

              Additional Information

              EBG offers outstanding employee benefits including:
              • Medical, Dental & Vision
              • 401k Match
              • Short Term Disability, Long Term Disability (Company Paid)
              • Company Paid Basic Life and AD&D
              • Additional Voluntary Benefits
              • Flexible Work Arrangements
              • 3 Weeks of PTO + 5 Personal Days
              • Paid Holiday Break from Christmas to New Year
              • Paid Holidays
              • Fitness Reimbursement Program
              • Annual Day of Giving
              • Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

                The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.

Keywords: EBG, Orlando , Sr. Analyst, Sales and Revenue Optimization (Hybrid), Sales , Orlando, Florida

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