MyWebsite Customer Service Representative
Company: 1&1 IONOS, Inc
Location: Winter Park
Posted on: May 16, 2022
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Job Description:
Job Description1&1 IONOS, Inc. is a subsidiary of United
Internet, a profitable, publicly held German company with a market
cap of over $8 billion. 1&1 IONOS's North American headquarters
is located in Chesterbrook, PA, a Philadelphia suburb. 1&1
IONOS is known for its comprehensive and affordable Internet
products - its unique business model positions it as a
one-stop-shop for web solutions. From domain registration to web
hosting, site creation, technical support and cutting edge
technology, 1&1 offers users every available resource to easily
and affordably create and maintain an optimal online presence.
Founded in 1988, 1&1 IONOS is a global leader among web hosting
providers. Internationally, 1&1 maintains more than 13 million
customer contracts with both consumer and business users and the
1&1 group manages over of 19 million domain name worldwide. It
also operates 5 highly-secure, green data centers housing more than
70,000 servers.
1&1 has grown since it introduced its distinctive approach to
the U.S. market in October of 2003. Since the launch of its
complete product line in the US, 1&1 has become one of the
premiere web hosting companies serving the US market; making it one
of the country's top 5 web hosting companies. In September 2008,
1&1 opened a state of the art 55,000 square foot data center in
Lenexa, Kansas.
Job Summary:The MyWebsite Customer Service Representative primarily
supports 1&1 IONOS customers with their drag-and-drop website
builders through inbound phone calls and email. Additional
responsibilities of the position include assisting customers with
their domains, email, ecommerce packages, and various marketing
tools associated with the website builder. MyWebsite Customer
Service Representatives also sell these products, assist with
billing issues, and cancel packages as necessary. Specific
Responsibilities:
Keywords: 1&1 IONOS, Inc, Orlando , MyWebsite Customer Service Representative, Sales , Winter Park, Florida
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