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Material Manager - Mobility Customer Service

Company: Siemens Mobility
Location: Orlando
Posted on: April 2, 2024

Job Description:

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions - from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization - we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us - and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is GROWING in Orlando, FL! We are seeking an experienced Material Manager to join our Mobility Customer Service - Brightline East Project Team. The Material Manager is responsible for all material & logistics-related tasks in the maintenance project, with the aim of optimizing the material and logistics costs and ensuring the required quality and material availability for the customer. You will be responsible for detailing and implementing the logistics concept and coordinating it with the project team. The ideal candidate will be well-organized and highly motivated as this role will be responsible for managing supply chain activities including monitoring of order management for the project, monitoring of operational and delivery processes with the objective of sustainable customer satisfaction by optimized processes and resource planning.

What your day-to-day will look like:

  • Ensure safe working environment,
  • I dentify and assist in developing training materials required for customer material control and Siemens materials,
  • Work with systems integrations teams (Siemens & Brightline respectively) to ensure successful process and documentation of all material transactions,
  • Coordinate with CS Material Planner and Central Warehouse for continued flow of standard fulfillment, emergency material needs and other material/logistics requirements,
  • Manage on time receipts of material to the stores, transfers, drop ships and standard fulfillment,
  • Manage system stocking levels to ensure required material is on hand when needed at the depots and monitor inventory cycle count activities at the depots,
  • Monitor inter-company material transit and work with Strategic and Operational Procurement to achieve required service parameters from vendors,
  • Report internal performance metrics to Project and CS management; report out to Customer the performance metrics as related to customer's CTQs,
  • Manage performance metrics for stores teams, including but not limited to impact of material availability to fleet availability (LHFM, critical to operation material shortages, etc.),
  • Align material teams' objectives with customer and business level deliverables (availability, reliability, cycle time and other CTQs to be defined by business and customer),
  • Champion an environment of continual improvement with material and supply chain teams and across impacted functions via Workshop events, process standardization, process efficiency and performance measurements,
  • Assist Product Management, Reliability and Purchasing teams by leading life cycle cost initiatives at the field level (second source opportunities, localization, internal material repair/rebuild opportunities),
  • Manage and optimize transportation cost drivers with field sites through standard decision tree, logistics analysis and standard operating procedures,
  • Familiarity with 49CFR DOT Hazardous Material transportation requirements.
    To thrive in this role, you have:
    • High School Diploma / GED.
    • 5+ years of experience in material management or logistics coordination with material management responsibilities.
    • ERP and/or MRP systems as well as additional planning software.
    • Strong experience in various MS Office applications (Excel, Access, PPT, Word, etc.).
    • Ability to travel: Approximately 5%.
    • Excellently demonstrated verbal and written communication skills in English.
    • Excellent customer service skills.
    • Setting you apart from others would be a bachelor's degree in SCM with 5+ of materials management experience within the railway industry. Experience in managing conflicting metrics such as transportation cost and material availability and familiarity with LEAN and Six Sigma concepts would be a plus.
      Why you'll love working for Siemens!
      • Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits - starting Day 1!
      • We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
      • We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
      • We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
      • Solve the world's most significant problems - Be part of exciting and innovative projects.
      • Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
      • Employee perks and discounts in addition to our 401k match and generous Paid Time Off
        Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

        Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Orlando, FL is $88,000 - $119.100. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.



        Equal Employment Opportunity Statement
        Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

        EEO is the Law
        Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

        Pay Transparency Non-Discrimination Provision
        Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

        California Privacy Notice
        California residents have the right to receive additional notices about their personal information. To learn more, click here .

Keywords: Siemens Mobility, Orlando , Material Manager - Mobility Customer Service, Professions , Orlando, Florida

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