Remote Business Analyst
Company: Tentek
Location: Orlando
Posted on: March 19, 2023
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Job Description:
Job Description Remote Business Analyst opportunity in Orlando,
Florida Must be local to Orlando in order to interact with team
members and to go onsite whenever needed. The position will not
require a mandate of 4 days onsite each week. Need to be local to
the office but can work remotely whenever possible. Top 3 skills
sets needed: Salesforce/ServiceNow, Scrum The Business Analyst,
ServiceNow/Salesforce will be responsible for the design, delivery,
and support of workflow offerings. This individual will engage
business stakeholders to: elicit and define business requirements;
design, develop, and collaborate with other team members to
implement solutions that meet business needs; collaborate with
cross-functional teams to implement integrated solutions; provide
Scrum support for a major project initiative. The role will help
service owners and stakeholders achieve business benefits by
ensuring that requirements for both the end user and the delivery
team are considered and included. The role will advise the
technology customer on which functionality is important to their
particular product set and target customer base and will be
responsible for documenting any required business changes from the
standard functionality of service catalog. The role requires
extended understanding of business processes and practices and an
end user mentality; strong business analysis skills; strong project
management and communication skills. The role will interface with
multiple departments across Technology and our End User
communities. This role will also require some Scrum experience,
with approx. 25% of the role dedicated to managing project planning
and sprints, in conjunction with the functional team and project
resources. Basic Qualifications Activities include: Work with
technology and end user communities to understand business
processes and elicit, define, analyze and document requirements.
Lead discussions and workshops mapping business requirements.
Collaborate with functional and technical teams across Disney
Technology to define, design and deliver robust integrated
solutions that meet business needs, follow industry best practices,
leverage standard application functionality, adhere to application
design guidelines, strategies, best practices, knowledge of the
requirements and past project delivery experience to help identify
risks and prioritize tasks. Ensure quality and relevance of user
requirements, functional specifications, technical specifications,
data models, and process flow diagrams to control engagement scope,
sustain high delivery quality and ultimately deliver the project
successfully. Create deliverables according to the Software
Development Lifecycle such as user stories, requirements
documentation, functional and technical specifications, test cases,
and system documentation. Create integrated test cases to cover
business processes and system functions; collaborate with QA
resources to execute tests; analyze and resolve defects.
Collaborate with business partners throughout the development
lifecycle to ensure solutions will meet business needs and deliver
the desired benefits. Facilitate resolution of cross-team business
issues. Collaborate with business partners on deployment including
training, change management, and communications. Manage own work to
deliver according to project schedules; be accountable for
delivery. Apply project management standards and concepts; prepare
work estimates and work schedules; create and update documentation
including project plans, user stories and manage the sprint
backlog. Support production systems; proactively work to analyze
and resolve production problems in a timely manner. Assess and
resolve end user service requests. Contribute to continuous
improvement processes including identification of root cause and
corrective actions. Identify opportunities to leverage applications
to improve business processes, and support business re-engineering
efforts. Research and represent industry best practices. Preferred
Qualifications 4-Year Degree or at least 5 years of relevant
experience Required Education Service Management and/or ServiceNow
Preferred Education Scrum Certified MUST HAVE SKILLS: Previous
Business Analyst Experience (3-8 years previous relevant
experience) Business Process design and engineering, Scrum/Agile
methodology, Strong Communications skills Self Starter, adaptable
to change and expert in multitasking and/or juggle multiple tasks
at once. Company Description TenTek has been in business since 1989
and is recognized as a leading staffing provider of tech
professionals to a growing client base. by Jobble
Keywords: Tentek, Orlando , Remote Business Analyst, Professions , Orlando, Florida
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