Process Improvement Analyst

Company: Kforce Technology
Location: Orlando
Posted on: March 18, 2023

Job Description:

Kforce has a client in Orlando, FL that is seeking a Process Improvement Analyst.
Responsibilities include:

Support the CRM team with the systems customer support process
Track and improve key performance and system adoption metrics
Effectively communicate with clients, peers, and leaders
Support product launches, development, and testing; Ensuring that the product works as designed and that user adoption is as intended
Collaborate with internal support teams to identify and implement workflow gaps and areas for process improvement opportunities
Write detailed requirements for new features, enhancements, and defects
Assess complex business problems and processes to identify actionable opportunities for improvement
Review and document current and future-state of processes

Keywords: Kforce Technology, Orlando , Process Improvement Analyst, Professions , Orlando, Florida

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