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Process Improvement Analyst

Company: Kforce Technology
Location: Orlando
Posted on: March 18, 2023

Job Description:

Kforce has a client in Orlando, FL that is seeking a Process Improvement Analyst.
Responsibilities include:

  • Support the CRM team with the systems customer support process
  • Track and improve key performance and system adoption metrics
  • Effectively communicate with clients, peers, and leaders
  • Support product launches, development, and testing; Ensuring that the product works as designed and that user adoption is as intended
  • Collaborate with internal support teams to identify and implement workflow gaps and areas for process improvement opportunities
  • Write detailed requirements for new features, enhancements, and defects
  • Assess complex business problems and processes to identify actionable opportunities for improvement
  • Review and document current and future-state of processes

Keywords: Kforce Technology, Orlando , Process Improvement Analyst, Professions , Orlando, Florida

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