Posted on: March 17, 2023
Description:This is a Front End Pharmacy Technician role that
will be handling most Welcome calls to new patients. This position
is for a Specialty Pharmacy in which it will be handling the
prescriptions initially until it moves to the fulfillment
department.MUST BE A REGISTERED PHARMACY TECHNICIAN ABLE TO WORK
MONDAY THROUGH FRIDAYResponsibilities:
- Administering Welcome Calls to new patients and data
- Responsible for the intake start of prescription, inputs,
refilling prescription, calling to clarify a prescription, handle
transfers from other retail stores.
- Inbound and outbound phone calls.
- Responsible for all parts of the front end pharmacy.
- Ensures fulfillment of pharmacy prescriptions by inputting
patient information into system.
- Obtains refill clarification and authorization.
- Identifies and selects pharmaceutical product and quantity for
- Complies with company policies, procedures, and standards of
ethics and integrity by implementing related action plans; using
the Open Door Policy; and applying these in executing business
processes and practices.
- Completes work assignments and priorities by using policies,
data, and resources; collaborating with managers, co-workers,
customers, and other business partnersTop Skills:Registered
Pharmacy Technician, customer service, Pharmacy, computer skills,
specialty pharmacy, prescription refill, Call center, Order entry,
Customer support, Front end.Additional Skills &
Qualifications:Execution and Results: Get Results - Works on top
priorities first. Makes a consistent effort to get results. Meets
deadlines. Takes action in order to solve problems so work can be
completed in a timely manner.Ethics and Compliance: Follows company
policies and procedures. Shows integrity and ethical behavior in
all work situations. Reports ethical and compliance issues
promptly.Adaptability: Adapts to changing work demands. Stays
focused when faced with change or difficulties. Stays open to and
learns from assignments and feedback.Experience Level:Entry Level
About Actalent: Actalent connects passion with purpose. Our
scalable talent solutions and services capabilities drive value and
results and provide the expertise to help our customers achieve
more. Every day, our experts around the globe are making an impact.
We're supporting critical initiatives in engineering and sciences
that advance how companies serve the world. Actalent promotes
consultant care and engagement through experiences that enable
continuous development. Our people are the difference. Actalent is
an operating company of Allegis Group, the global leader in talent
solutions. The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Actalent, Orlando , Pharmacy Technician, Professions , Orlando, Florida
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