General Maintenance Assistant - Hilton Orlando

Company: Hilton
Location: Orlando
Posted on: January 25, 2023

Job Description:

The Hilton Orlando is looking to welcome a General Maintenance Assistant to the team!These positions will be required to either work AM or PM - typically 8.00 - 4.00pm and/or 4.00pm - midnight.Why work for Hilton? Check out the Benefits!We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education) : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)What will I be doing?Maintains the physical functionality of the hotel including guest rooms, public space and heart-of-the-house areas, performing a variety of repairs and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry. In addition
  • Respond to guest issues (to include, but not limited to the following)
  • Respond to guest calls within 15 minutes
  • Greet the guest
  • Apologize for the inconvenience
  • Diagnose the issue
  • Perform a swift repair
  • Communicate to the guest what was done
  • Replaces components such as light bulbs, switches, motors, and micro-switches
  • Replaces faulty sections of pipe, valves, and fittings, using plumbing tools
  • Must be willing to plunge, snake, and replace toilets
  • Maintain inventory of parts and lubricants
  • Maintains a clean, neat shop work area, sweeping and cleaning as necessary
  • Maintain proper functioning of all equipment and tools
  • Establishes a clear line of communication with the engineering leadership
  • Assist other maintenance staff on special projects as directed by the engineering leadership
  • Read the daily log book
  • Adheres to a preventative maintenance schedule
  • Enter major accomplishments into the log book
  • Utilize the log book to communicate key informationWhat are we looking for?Education:
    • A combination of education, training and experience that provides the necessary knowledge, skills and abilities to perform the job
    • High school graduation or equivalent preferredPreferred Experience:
      • 2 years experience of hotel facility maintenance or an equivalent combination of relevant education and/or experience
      • Experience with solving guest issuesSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
        • Hospitality - We're passionate about delivering exceptional guest experiences.
        • Integrity - We do the right thing, all the time.
        • Leadership - We're leaders in our industry and in our communities.
        • Teamwork - We're team players in everything we do.
        • Ownership - We're the owners of our actions and decisions.
        • Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
          • Quality
          • Productivity
          • Dependability
          • Customer Focus
          • AdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Job: Engineering, Maintenance and FacilitiesTitle: General Maintenance Assistant - Hilton OrlandoLocation: nullRequisition ID: HOT0950FEOE/AA/Disabled/Veterans

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