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Salesforce Marketing Cloud Analyst !! 100% Remote !!

Company: Amerit Consulting
Location: Orlando
Posted on: November 22, 2021

Job Description:

Overview:

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Salesforce Marketing Cloud Analyst .

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: San Francisco, CA 94143 (100% Remote Acceptable)
*** Duration: 6 months w/ possibility of extension

Description :
- Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs.
- Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.
- Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure.
- May manage programs that include formulating strategies and administering policies, processes, and resources, functions with a high degree of autonomy.
- As a technical leader in clinical communications, applies advanced professional concepts and extensive industry knowledge to lead and / or work on medium to large projects of broad scope and complexity of the Salesforce Marketing Cloud solutions.
- Provides administrative and technical support in the development, installation, and ongoing maintenance of clinical information systems used throughout the institution to assist with identifying the population and email template and creations.
- Maintains an outstanding customer service-oriented relationship with each system owner.
- Maintains system/technical documentation, troubleshoots email campaigns with IT / Clinical Systems and our departmental partners.
- Provides technical assistance in identifying and defining issues; evaluates and identifies methods and means for resolution as well as implements systems and procedures.
- Works with Marketing and Communications team to identify email campaigns. Creates templates, contents, translation requests and population segmentation and data load into the Salesforce Marketing Cloud.
- In depth knowledge of multiple aspects of Salesforce Marketing Cloud and a basic understanding of other products.
- Ability to conduct Business Evaluations. Recognizes consequences of changes to the system and advice appropriate personnel accordingly.
- Leads and / or conducts the planning and implementation of clinical software, hardware, operating systems and / or distributed clinical information systems at all levels of complexity and scope. Advises peers or manages improvements in optimization and improved functionality.
- Works on highly complex initiatives to perform advanced analyses of patient care workflow and processes in various clinical departments, and to plan, develop, and define information technology solutions for improved system integration, functionality, and outcomes. Contributes to new and innovative workflows to improve operational efficiencies.
- Troubleshoots complex issues of broad scope with clinical software, hardware, operating systems and / or distributed clinical information systems. Identifies and coordinates service and support as needed between clinical engineering, IT, networks, departments, and outside vendors.
- Develops, collaborates, and implements new functionality, testing, workflows, processes, system designs or developments as needed.

Qualifications :
- Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in Salesforce Marketing Cloud area(s).
- Knowledge of operations, systems, and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
- Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
- Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.
- Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
- Advanced written and verbal communications skills, to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.
- Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect, and analyze performance data, and produce substantive reports and analyses for management use from the Salesforce Marketing Cloud.
- Preferred: Knowledge of EPIC infrastructure.

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Satwinder "Sat" Singh
Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Keywords: Amerit Consulting, Orlando , Salesforce Marketing Cloud Analyst !! 100% Remote !!, Professions , Orlando, Florida

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