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HVAC Support Specialist - Longwood

Company: Sears Holdings Corporation
Location: Longwood
Posted on: January 14, 2021

Job Description:

HVAC Support Specialist The Support Specialist is responsible for providing a multitude of support function in a professional and timely manner by listening carefully to customers, Service Technicians and members of management. This position is responsible for customer relations, inventory maintenance, and auditing and cashiering. JOB SCOPE: Responsible for the clerical and administrative support to the District Sales and Installation function for annual installed volume between $2.5M to $20M per District. REQUIRED SKILLS: Ability to work well with others in a team setting to deliver high performance results Outstanding customer service skills Ability to follow specific process steps to ensure quality workmanship Effective time management skills Ability to accept responsibility for work assignments and job duties, and to be held accountable for successful completion Basic analytical and quantitative skills Computer literacy skills Excellent verbal and written communication skills Ability to be open to change, and to implement change quickly and effectively. PREFERRED SKILLS: Customer service or call center experience Knowledge of Internet-based applications Experience and aptitude with computers and databases JOB REQUIREMENTS: 1-2 years of related experience 18 years of age or older

Keywords: Sears Holdings Corporation, Orlando , HVAC Support Specialist - Longwood, Professions , Longwood, Florida

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