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Specialist, Trade Processing

Company: Acosta
Location: Orlando
Posted on: August 17, 2019

Job Description:

Overview The Trade Processing Specialist supports the Food Service organization by providing administrative services related to deductions and bill back documentation. This role consists of working daily deduction logs from various clients while also providing proper bill back documentation to client ports or via email so that deductions can be cleared or credits issues to the customer The incumbent(s) in this position should exhibit the following ACOSTA values: - People Minded - Must show dignity and respect to all people - Integrity - Must exemplify the highest degree of ethical behavior - Results Oriented - Must show passion, pride and commitment to succeed - Trust - Must be honest, sincere and confident - Teamwork - Must build trusting relationships - Innovation - Must progress through a combination of creativity, common sense and vision - Balance - Must maintain an optimistic attitude and keep perspective on what is important in life Responsibilities Essential Functions of this Position (list in order of most important to least important): 1. Manages assigned deduction log client centric as well as shared team que with clients 2. Identifies and communicates bill backs - deduction or repayment documentation to clients via email, fax, and proprietary client portals 3. Supports overall all team through deduction clearing and billback documentation as needed 4. Communicates needs and support related to daily workload to support overall balance of the team. 5. Works with Customers (Distributors) providing back support documents needed to make corrections to prevent future deductions and make necessary corrections related to client specific programs 6. Work with Program Administrators on Trade team to obtain proper documentation to support or deny deduction values. 7. Work with sales team when required to solve continual customer issues related to deductions providing proper documents to support changes needed to prevent future deductions 8. Provide feedback to manager for changes needed within process or systems to simplify or automate job functions for a better quality of work. 9. Other duties as assigned Qualifications Minimum Education Requirements: - High School DiplomaGED Experience Requirement (i.e. 5 yrs category mgmt or 3 yrs food brokerage): - Preferred experience with Food Mark Foodservice Software - Preferred Experience with E-Briefcase Software - Preferred Food Brokerage Administrative Management Knowledge, Skill and Ability Requirements (i.e. plan-a-gram software expertise, presentation skills): - Strong communication and interpersonal skills. - Ability to interact with all levels of personnel including client level contacts - Advanced knowledge of MS Office Suite (Word, Excel, Spreadsheet, Outlook) - Advanced knowledge of data entry software. - Strong ability to multitask - Ability to thrive in a team-based environment both asking for and giving assistance as needed and without being asked - Resourcefulness and the ability to independently solve problems Job ID 2019-****** Work City Orlando PCN ****** Position Type Regular Part-Time Work Zip 32804 Starting average hours per week 20-24 Category Corporate Jobs

Keywords: Acosta, Orlando , Specialist, Trade Processing, Other , Orlando, Florida

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