the smart solution for Orlando jobs

Quality Assurance Officer

Company: Holiday Inn Club Vacations
Location: Orlando
Posted on: December 7, 2017

Job Description:

Requisition Number PSLQAOOL Post Date 4/6/2017 Title Quality Assurance Officer City Orlando State FL Description
Holiday Inn Club Vacations is searching for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.We look for individuals who are passionate in life and bring those qualities
to work every day.Do you instill confidence, trust, and respect, encourage success and build relationships? We---re looking for people like this to join our friendly, engaged, professional team.


Holiday Inn Club Vacations operates a Quality Assurance department within Sales Operations.The employees in this department, the Quality Assurance Officers (QAOs), provide specialized administrative support to the Sales departments.The primary function
of the Quality Assurance Officer is to reduce the number of completed sales that result in rescission or default.In order to accomplish this broad objective, QAOs are required to undertake a variety of special assignments and tasks and to use their discretion
to resolve purchasers--- issues, concerns, and questions.

ESSENTIAL DUTIES AND TASKS Executes proper communication with all Holiday Inn Club Vacations affiliated departments, management and HCV owners. Confirms sales and verifies contracts for HCV sales. Handles walk-in cancellations and owner cancellation calls; rewrites sales and assist QAOs with mail out process in order to recover lost business. Assists QA management with training and improvement of new and existing employees. This job description in no way states or implies that these are the only duties to be performed by the employee in this position.It is not intended to give all details or a step-by-step account of the way each procedure or task is performed.The incumbent
is expected to perform other duties necessary for the effective operation of the department.

EDUCATION and/or EXPERIENCE High School Diploma or GED equivalent Higher education encouraged Quality Assurance Officer Experience. CERTIFICATES, LICENSES, REGISTRATIONS

Active Notary Public within 90 days of employment. Any other professional achievements would be a plus. QUALIFICATIONS Minimum of 1 year timeshare sales experience. Must be process oriented with attention to detail. Self-directed and independent with projects but works as a team player. Demonstrated leadership abilities. Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests, co-workers and subordinates. Participates in proactive team efforts to achieve departmental and company goals. Excellent customer service skills. Strong oral and written communication skills. Strong work ethic and a high energy level. Strong administrative, organization and planning skills. Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement. Pursuit of continuous improvement to enhance or increase personal knowledge and skills that will assist in job performance. Excellent customer service skills. Strong oral communication skills. Strong work ethic, high energy level and positive attitude. Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement. Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; walk, sit; use hands and finger, handle or feel; reach with hands and arms; talk and hear.The employee is required to stoop, kneel, crouch, or crawl.The employee must
occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include color vision, and ability to adjust focus.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The Quality Assurance Officer will divide his/her time between an air conditioned sales closing room, to a work office for administrative functions and taking new owners to models or purchased villas as needed.The Quality Assurance Officer must be flexible
to adapt to immediate changing situations and environments based on staff and guest needs.


Flexible rotating schedule 7 days per week, ---as needed--- to accomplish special periodic scheduling needs.Typical schedule is five days on, two days off.

Keywords: Holiday Inn Club Vacations, Orlando, Quality Assurance Officer, Other, Orlando, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Automotive Detailer
Description: Job DescriptionWe are a family owned Collision Center located in south Orlando, close to the Florida Mall. We currently have a position open for a full
Company: Elite Collision Inc
Location: Orlando
Posted on: 12/16/2017

Scheduling Inteviews - Work From Home
Description: We are seeking upbeat and motivated individuals to join our award winning team. This is a solid company that offers top notch training
Company: Professional Career Advantage
Location: Orlando
Posted on: 12/16/2017

1000 WEEKLY as CSR in Your HOME!
Description: Self motivated telemarketers and customer services agents needed If you have
Company: Customer service Benefits
Location: Orlando
Posted on: 12/16/2017

Description: Job Description First, Please review our corporate overview and schedule an interview at www.brownagency.gr8.com No Cold Calling. Unique Sales and Ownership/Equity Opportunity.Are you someone who (more...)
Company: Symmetry Financial Group
Location: Kissimmee
Posted on: 12/16/2017

Life Guard - Orlando World Center Marriott (17002O3Q)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer (more...)
Company: Marriott
Location: Orlando
Posted on: 12/16/2017

Event Specialist
Description: Event Specialist Part Time Sales Are you outgoing, friendly and enjoy meeting new people Our part time Event Specialist jobs are fun and exciting and could be
Company: Advantange Sales and Marketing
Location: Apopka
Posted on: 12/16/2017

Now interviewing - Work at home
Description: Now Interviewing for at Home Positions Both FT/PT Currently interviewing for two immediate
Company: Health Benefits Company
Location: Orlando
Posted on: 12/16/2017

Field Underwriter / Mortgage Protection- $100k-300k Annually
Description: Job DescriptionSeeking highly motivated individuals with an entrepreneurial spirit and great work ethic We are currently looking for individuals ranging from entry level to experienced professionals (more...)
Company: The Shawn K. Shannon Agency
Location: Orlando
Posted on: 12/16/2017

Work From Home Today FT/PT Positions
Description: Interviewing Health Benefits Consultants. If you are self motivated, and excited about helping others save money then this is
Company: AmeriPlan
Location: Windermere
Posted on: 12/16/2017

Description: Job Description br br br br At Wells Fargo, our vision is to satisfy our customers financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build (more...)
Company: Wells Fargo
Location: Winter Garden
Posted on: 12/16/2017

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Florida jobs by following @recnetFL on Twitter!

Orlando RSS job feeds