Associate Patient Care Coordinator
Company: UnitedHealth Group
Location: Geneva
Posted on: September 21, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and -your life's best work.SM -
WellMed at Dr. Phillips has an immediate opening for a friendly,
patient focused and detailed oriented -Associate Patient Care
Coordinator -to join our team. -
Associate Patient Care Coordinator supports the care team and its
patients by greeting and checking in patients, scheduling
appointments, answering telephone inquiries, collecting payments
and maintaining demographic information. Routinely use the practice
management system (PM) and electronic health record (EHR) according
to office policies and workflows.
Schedule: It is a 40-hour work to be determined by the supervisor
between the hours of 8:00 am to 5:00 pm, Monday through Friday, and
rotating Saturday schedule from 8:00 am to noon.
Location: - 7400 Docs Grove Cir, Orlando, FL 32819
Primary Responsibilities:
Greets patients as they arrive and manages wait time
Complete check-in and check-out tasks to include insurance
verification, complete pre-authorizations and/or precertification
of procedures, and copy required documents
Collects co-payments, co-insurance, and deductibles and issues
receipts
Manages cashier box and daily deposits according to company
policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist
callers with questions or concerns, and take messages as needed
Manages medical records (maintains, files/scans, prepares for
schedule)
Ensures all correspondence is scanned and/or filed, processes
requests for medical records release and maintains appropriate
logs, etc.
Establish and maintain effective working relationships with
patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/ GED (or higher)
2+ years of customer service experience with strong communication
skills both in person and via phone
Intermediate computer proficiency (multi-task through multiple
applications including Microsoft Outlook, Excel, and Word)
Preferred Qualification:
1+ years of related medical office experience, including data
entry
Prior experience with EMR computer applications
Working knowledge of medical terminology
Bilingual (Spanish/English)
If the hired individual resides in Florida (office based or
telecommuting) this position requires the AHCA Level II background
check (fingerprinting) by the State of Florida for all clinicians
that have direct face to face contact with members OR employees who
will have access to confidential patient data and will require
renewal every five years.
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, -including boosters,
as an essential job function. UnitedHealth Group adheres to all
federal, state, and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment. -
Careers with WellMed. -Our focus is simple. We're innovators in
preventative health care, striving to change the face of health
care for seniors., WellMed is a network of doctors, specialists and
other medical professionals that specialize in providing care for
550,000+ older adults with over 16,000 doctors' offices in Texas
and Florida through primary and multi-specialty clinics, and
contracted medical management services. We've joined Optum, part of
the UnitedHealth Group family of companies, and our mission is to
help the sick become well and to help patients understand and
control their health in a lifelong effort at wellness. Our
providers and staff are selected for their dedication and focus on
preventative, proactive care. For you, that means one incredible
team and a singular opportunity to do -your life's best work.SM
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -
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#RPO, #red
Keywords: UnitedHealth Group, Orlando , Associate Patient Care Coordinator, Other , Geneva, Florida
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