Onsite Per diem EAP Counselor - Santa Clara, CA

Company: UnitedHealth Group
Location: Orlando
Posted on: September 15, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. -

For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. -
- -The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues. - -

This is a per diem position for a total of 16 hours per week (hours are guaranteed). -Position is non-exempt status and paid on an hourly basis.
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Primary Responsibilities:

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• Conduct solution focused consultations: helping clients define goals, plan action and gain insight
  
• Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
  
• Assist with referrals for members needing ongoing/additional counseling services
  
• Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
  
• Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
  
• Provide crisis intervention and management support in response to Critical Incidents
  
• Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
  
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
  
• Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
  
• Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
  
• Other projects as assigned by manager
  
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: -
  
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  • Masters / Doctoral degree in a recognized behavioral health discipline
    
  • Current, unrestricted license at the independent practice level in your state of residence
    
  • 3+ years of experience in a behavioral health setting
    
  • Ability to work onsite daily
    
    
    Preferred Qualifications:
    
    • 
      
    • CEAP
      
    • Training in EAP, workplace and organizational dynamics
      
    • EAP experience
      
    • Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
      
    • Proficiency with all MS Office applications
      
    • Bilingual skills (fluency in Spanish/English) -
      
    • Proven solid written and verbal communication skills
      
    • Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
      
    • Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities
      
      
      California Residents Only: The hourly range for California residents is $22.45 to $43.89. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
      
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. - -
      
      
      Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. - - -
      
      UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. - -

Keywords: UnitedHealth Group, Orlando , Onsite Per diem EAP Counselor - Santa Clara, CA, Other , Orlando, Florida