Front Desk Supervisor

Company: Sheraton Suites Orlando Airport
Location: Orlando
Posted on: May 25, 2023

Job Description:

Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
• Follow all cash handling and credit policies.
• Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
• Balance and prepare individual paperwork for closing of shift according to hotel standards.
• Assist Front Desk Agents during their shifts.
  
  All candidates will be subject to a criminal background, credit check and drug screen.
  
  Our company participates in E-Verify.
  
  The Sheraton Orlando Airport provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the employment process because of a medical condition or disability, please send me an e-mail at yadira.delgado@sheratonorlandoairport.com or call 505-349-8024 to let us know the nature of your request.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Sheraton Suites Orlando Airport, Orlando , Front Desk Supervisor, Other , Orlando, Florida