Coordinator, Care Services - Orlando
Company: The ALS Association
Location: Orlando
Posted on: March 18, 2023
Job Description:
SUMMARY: Established in 1985, The ALS Association is the only
national nonprofit organization fighting ALS on every front. By
leading the way in global research, providing assistance for people
with ALS through a nationwide network of chapters, coordinating
multidisciplinary care through certified clinical care centers, and
fostering government partnerships, The Association builds hope and
enhances quality of life while aggressively searching for new
treatments and a cure. -Reporting to the Care Services Director or
Care Services Manager, the Care Services Coordinator will provide
comprehensive and professional services, community resources,
education, and advocacy to people with ALS, their families, and
caregivers within their assigned area. -DUTIES AND
RESPONSIBILITIES:
Respond to persons living with ALS,
their families, and caregivers' inquiries for information on ALS
and/or community resources.Assist persons living with ALS to
register with The ALS Association as well as the ALS National
Registry.Receive referrals and obtains all necessary patient,
medical, demographic information, and documents from referral
sources via various communication methods to establish and
coordinate a plan of careAssess both physical and psychosocial
needs of those living with ALS and families, based on knowledge of
ALS, the disease, and its ramifications.Conduct specialized care
consultations and needs assessment for people living with ALS,
caregivers, and family a variety of settings including office
visits, phone/email, in clinic, at support groups, virtual home
visits, or in person home visits, when appropriate.Advocate and
assist people living with ALS obtain equipment, services, and care
to improve quality of life.Consistently maintain quarterly
contact/engagement with those living with ALS and/or their
caregiver based on assigned area within the territory.Connect
people living with ALS, caregivers, and families to programs and
services provided by The ALS Association.Document all pertinent
engagements with persons living with ALS, family, caregivers, or
other healthcare professionals involved with the delivery of care
and support in Salesforce.Responsible for educating and informing
the general public and professionals about the nature of ALS, its
management, related research, and the existence of services of The
ALS Association.Update supervisor with respect to local community
resources and educate those served regarding available
resources.Facilitate support groups, engage participants, and
schedule speakers as appropriate to meet the needs of the
group.Serve as a member of the ALS Clinic multidisciplinary team
and function as the liaison between the clinic and The
Association.In partnership with supervisor, participate in Care
Services program measurement and evaluation.Initiate and cultivate
relationships with allied health professionals and community social
and healthcare organizations.Provide professional in-service
educational programs to healthcare professionals such as: home
health and hospice agencies, Durable Medical Equipment (DME)
providers, and Skilled Nursing Facilities.Participate in continuing
education seminars, workshops, and conferences as available and
necessary to gain knowledge on related topics.Performs other
related duties as assigned by management. -SUPERVISORY
RESPONSIBILITIES:
This job has no supervisory
responsibilities. -QUALIFICATIONS:
Bachelor's degree in social work,
nursing, public health, or related area with a minimum of three
years of professional experience. Occupational therapist, physical
therapist, speech therapist or direct experience working with the
ALS population may be considered. Ability to work independently
with little supervision; must be a self-starter. Knowledge of ALS a
plus, but not required. Knowledge of Medicare, Medicaid, patient
assessments skills, planning and case management preferred.
Commitment to organization and highly efficient and conscientious
about thorough follow-up. Skilled communicator, with superior
interpersonal, verbal, and written skills. Able to handle
confidential information and maintain high confidentiality.
Excellent organizational and writing skills as well as diligent
attention to detail.Employee must be able to lift or move 10
pounds, infrequently lift and/or move up to 25 pounds. Excellent
computer skills. Proficiency with Microsoft Office products and
other databases, Salesforce a plus.Ability to drive locally and
travel nationally on Association business is required.Ability to
work occasional evenings and/or weekends for Association business
and events. -PAY TRANSPARENCY:The ALS Association's pay range for
this position -is $36,956 - $69,000 annually.The ALS Association
has compensation ranges for various work locations throughout the
United States, allowing us to compensate employees competitively
and consistently in diverse geographic markets. The above-listed
listed range shows prospective compensation for this role; the
appropriate range will be established by what is eventually
determined to be the candidate's primary work location. Various
factors, including the complexity and significance of the role, job
duties/requirements, relevant experience and abilities, and primary
work location, determine individual compensation. Compensation
ranges are evaluated and typically adjusted on a regular basis.
Offers are made within the compensation range that is in effect at
the time of the job offer.
The Association may, at its discretion, offer merit-based increases
tied to individual performance. The benefits listed may differ
depending on employment status with the Association. Healthcare
benefits, a 401(k) plan with employer match, short-term and
long-term disability coverage, basic life insurance, well-being
benefits, paid time off and several paid holidays are available to
Association employees, among other benefits.
We are an equal opportunity employer, and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity or
expression, pregnancy, age, national origin, disability status,
genetic information, protected veteran status, or any other
characteristic protected by law.
The ALS Association endeavors to make www.als.org accessible to any
and all users. If you would like to contact us regarding the
accessibility of our website or need assistance completing the
application process, please email
onlineaccommodations@alsa-national.org. This contact information is
for accommodation requests only and cannot be used to inquire about
the status of applications.
Where permitted, employment is contingent upon proof of completion
of the COVID-19 vaccination series (and booster(s), if eligible) by
the employment start date, subject to potential exemptions to be
considered on a case-by-case basis.Powered by JazzHR
Keywords: The ALS Association, Orlando , Coordinator, Care Services - Orlando, Other , Orlando, Florida
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