Account Coordinator

Company: Czarnowski
Location: Orlando
Posted on: March 18, 2023

Job Description:

The Job:

• Order Entry & Processing; via direct client communication or through proprietary client websites
• Initiating new opportunity requests through internal systems, for all orders received
• Effectively creates estimates based on knowledge of inventory and event needs
• Proper Execution of Show Service orders as needed
• Coordinate shipping with internal and third party providers
• Enter all work into COMS, Czarnowski's web based workflow systems
• Communicate with all necessary departments to complete tasks
• Pre Ship and Quality Control check every item that leaves the facility
• Manage client specific ordering websites to accurately maintain inventory
• Monitor ordering and usage history of all inventory items
• Invoice clients for work performed
• Manage the collections process as needed
• Work directly with account teams nationwide to meet client needs
• Maintain a high level of client satisfaction
• Participate in meetings and conference calls with both external clients and internal project teams, ensuring each team member understands the scope of work and their responsibilities
• Presents budgetary and progress reports
• Provide 24hour on call support to internal and external client base
• Effectively communicate with clients via, telephone and email
• Manage new production projects from start to finish
• Maintain positive vendor relationships and keep up to date on product knowledge and familiarization
• Act as a support person to account teams when needed Skills:
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Competent in basic internet skills
  • Outstanding positive attitude towards clients and coworkers
  • Proven customer service and problem solving skills
  • Ability to quickly establish customer rapport
  • Exceptional organizational and communication skills
  • Strong written and verbal communication skills
  • Ability to prioritize and multitask in an ever changing fast paced deadline driven environment
  • Comfortable working independently and in a team environment Education & Experience:
    • Undergraduate Degree (Preferred but not required)
    • 1-2 years administrative or office experience
    • Hospitality and/or tradeshow experience a plus Core Values: Czarnowski will create and sustain the highest level of service and customer experience through our unique and passionate culture. We love what we do! Czarnowski's vision is not marketing hype. It wasn't dreamed up in a boardroom and it's not a policy--- it's a passion! Our vision is something that has always existed, is reflective of our people, personality and culture and will always be unique to Czarnowski. We value each and every employee that contributes to our common goals. Our employees can expect an environment that allows opportunity, fosters inspiration, supports hard work, empowers people, encourages them and acknowledges their contributions and effort. In turn, employees are challenged to embody the following core values in their daily work; We strive to deliver exceptional customer results. We are humble and respectful. We act with honesty and integrity. We empower and trust one another. We foster a positive team and family spirit. We celebrate creativity and innovation. We embrace individuality and an entrepreneurial spirit. We can only profit together. We have fun. We love what we do. The input and participation of our entire Company is essential to uphold our vision today and into the future. EEO Statement: This company is an equal opportunity employer and makes employment decisions without regard to race, gender, sexual orientation, disability or protected veteran status. #cb

Keywords: Czarnowski, Orlando , Account Coordinator, Other , Orlando, Florida