PC Support Road Tech
Company: Nemours Children's Health
Location: Orlando
Posted on: March 17, 2023
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Job Description:
Job Description
Nemours is seeking a PC Support Road Tech (Full-Time), to join our
Nemours Children's Health team in Orlando, Florida.
The PC Technician's role is to provide on premise support and
maintenance of Nemours devices. This includes installing,
repairing, upgrading, replacing and maintaining hardware/software
and peripheral equipment. This position provides daily operational
support for end user devices, peripherals and other related desktop
technologies that may be used daily and require hands on support.
Support responsibilities include patient facing entertainment
systems, performing PC upgrades/replacements, equipment moves,
hardware installations, technology configuration & deployment along
with providing support for locally installed software
solutions.
This position will primarily receive customer incident and request
tickets assigned by the Service Desk. Providing daily in person
support, adhering to agreed SLA's, and keeping the customer
informed of actions taken to address their problem is foundational
to the success of the PC Technician. The PC Technician must provide
exceptional customer service; have strong Operating System
understanding and able to work in a demanding clinical environment.
Collaborating with other IS teams in providing advanced Desk Side
technology support is fundamental.
Job Requirements
About Us
As one of the nation's premier pediatric health care systems, we've
made a promise to do whatever it takes to prevent and treat even
the most disabling childhood conditions. It's a promise that
extends beyond our nationally recognized clinical treatment to an
entire integrated spectrum of research, advocacy, education, and
prevention.
Equity, diversity, and inclusion guide our growth and strategy. We
are looking for individuals who are passionate about, and committed
to, leading efforts to provide culturally relevant care, reducing
health disparities, and helping build a diverse and inclusive
environment. All Nemours Associates are expected to ensure that
these philosophies are embedded in their day-to-day work with
colleagues, patients and families.
Nemours aspires to have its workforce and providers reflect the
rich diversity of the communities we serve. Candidates of diverse
backgrounds, race and ethnicity, religion, age, gender, sexual
orientation, and those committed to working with diverse
populations and conversant in multicultural values are strongly
encouraged to apply. Please click here to review Nemours
Anti-Racism Statement (nemours.org).
To learn more about Nemours and our commitment to treat every child
as if they were our own, visit us at www.nemours.org.
Keywords: Nemours Children's Health, Orlando , PC Support Road Tech, Other , Orlando, Florida
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