Scheduler

Company: Surgery Partners
Location: Orlando
Posted on: March 17, 2023

Job Description:

DescriptionJOB TITLE: Scheduler
GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors' offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.
SUPERVISION RECEIVED: Administrator
ESSENTIAL FUNCTIONS:

• 
  
• Counseling patients and scheduling surgeries for multiple physicians.
  
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
  
• Complete all necessary paperwork for each procedure on the physicians' schedule.
  
• Pre-certify any procedures on the schedule that require pre-certification.
  
• Must be capable of multi-tasking and working with a diverse patient population.
  
• Provide back up support for the Front Office as needed.
  
• Other duties as needed.
  
  EDUCATION/EXPERIENCE:
  
  • 
    
  • High School
    
  • 2 years of previous experience scheduling appointments and/or surgeries
    
  • Experience with insurance
    
    KNOWLEDGE:
    
    • 
      
    • Knowledge of clinic policies and procedures.
      
    • Knowledge of managed care contracts and utilization.
      
    • Knowledge of computer systems, programs and spreadsheet applications.
      
    • Knowledge of medical terminology and be familiar with scheduling software.
      
      SKILLS:
      
      • 
        
      • Skill in gathering and reporting claim information.
        
      • Skill in solving utilization problems.
        
      • Skill in written and verbal communication and customer relations.
        
      • Experience in a medical office as a scheduler.
        
      • Fast and accurate data entry.
        
      • Service oriented, patient demeanor.
        
      • Ability to multi-task, manage time effectively, and deliver results.
        
      • Strict attention to detail.
        
      • Intermediate computer skills and knowledge of Microsoft Office.
        
        ABILITIES:
        
        • 
          
        • Ability to work effectively with medical staff and external agencies.
          
        • Ability to identify, analyze and solve problems.
          
        • Ability to deal courteously and professionally with internal and external customers.
          
        • Ability to provide excellent customer service.
          
          PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
          Qualifications
          BehaviorsDedicated - Devoted to a task or purpose with loyalty or integrity
          Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
          MotivationsFlexibility - Inspired to perform well when granted the ability to set your own schedule and goals
          Goal Completion - Inspired to perform well by the completion of tasks
          Experience2 years: Must have experience with surgery scheduling (required)
          
          
          
          

Keywords: Surgery Partners, Orlando , Scheduler, Other , Orlando, Florida