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Company: Surgery Partners
Location: Orlando
Posted on: March 17, 2023

Job Description:

DescriptionJOB TITLE: Scheduler
GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors' offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

  • Counseling patients and scheduling surgeries for multiple physicians.
  • Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
  • Complete all necessary paperwork for each procedure on the physicians' schedule.
  • Pre-certify any procedures on the schedule that require pre-certification.
  • Must be capable of multi-tasking and working with a diverse patient population.
  • Provide back up support for the Front Office as needed.
  • Other duties as needed.


    • High School
    • 2 years of previous experience scheduling appointments and/or surgeries
    • Experience with insurance


      • Knowledge of clinic policies and procedures.
      • Knowledge of managed care contracts and utilization.
      • Knowledge of computer systems, programs and spreadsheet applications.
      • Knowledge of medical terminology and be familiar with scheduling software.


        • Skill in gathering and reporting claim information.
        • Skill in solving utilization problems.
        • Skill in written and verbal communication and customer relations.
        • Experience in a medical office as a scheduler.
        • Fast and accurate data entry.
        • Service oriented, patient demeanor.
        • Ability to multi-task, manage time effectively, and deliver results.
        • Strict attention to detail.
        • Intermediate computer skills and knowledge of Microsoft Office.


          • Ability to work effectively with medical staff and external agencies.
          • Ability to identify, analyze and solve problems.
          • Ability to deal courteously and professionally with internal and external customers.
          • Ability to provide excellent customer service.

            PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
            BehaviorsDedicated - Devoted to a task or purpose with loyalty or integrity
            Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
            MotivationsFlexibility - Inspired to perform well when granted the ability to set your own schedule and goals
            Goal Completion - Inspired to perform well by the completion of tasks
            Experience2 years: Must have experience with surgery scheduling (required)

Keywords: Surgery Partners, Orlando , Scheduler, Other , Orlando, Florida

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