Full Time Key Carrier Supervisor
Company: TJX
Location: Winter Park
Posted on: January 27, 2023
Job Description:
Style is never in short supply at our more than 500 HomeGoods
stores and we are constantly on a mission to provide the little
surprises and extra touches that make a house feel like home. Same
with working here. Our environment is ever-changing, yet always
encouraging. Every shift is a new opportunity to Discover
Different.Posting Notes: HomeGoods Store 0754 -- 501 N Orlando
Ave., Suite 207 -- Winter Park -- FL -- 32789Job Summary: The Key
Carrier role is an elevated extension of the Coordinator role. Key
Carriers alternate their role based on store needs, predominantly
performing the role of Coordinator and occasionally acting as Key
Carrier, taking on a leadership role in maintaining all aspects of
the store. Key Carriers must have open availability, including
nights and weekends. Responsibilities:
- Role models exceptional customer service
- Creates a positive internal and external customer
experience
- Promotes a culture of honesty and integrity; maintains
confidentiality
- Acts as Manager on Duty in adherence with company policy and
procedure
- Ensures store team executes tasks and daily activities in
accordance with store plan; reprioritizes as needed
- Addresses immediate customer service issues and provides
appropriate coaching to Associates
- Exercises discretion regarding customer service policies in
order to satisfy customers
- Maintains proper Associate coverage in service areas for a
positive customer experience
- Ensures Associates adhere to all operational procedures
- Ensures opening/closing procedures are executed in accordance
with company guidelines
- Communicates accurately and effectively with management and
Associates when setting and addressing priorities; provides
periodic progress updates
- Provides and accepts ongoing recognition and constructive
feedback
- Provides continuous feedback, recognition and coaching to
Associates
- Partners with Management on Associate training needs to
increase effectiveness
- Ensures adherence to all labor laws, policies, and
procedures
- Promotes credit and loyalty programs during customer
interactions
- Supports and participates in store shrink reduction goals and
programs
- Promotes safety awareness and supports maintenance of a
risk-free environment
- Performs other duties as assigned Requirements:
- Open availability, including nights and weekends
- Flexible schedule to support business needs
- Team player, working effectively with peers and supervisors to
accomplish tasks
- Ability to respond appropriately to changes in direction or
unexpected situations
- Knowledge of company standard software, systems, and
procedures
- Knowledge of merchandise flow in stores
- Solid problem solving skills
- Ability to effectively coach, delegate, and follow-up on
multiple people/tasks
- Works effectively with peers and supervisors to accomplish
tasks
- Ability to act quickly under challenging circumstances
- Capable of handling multiple tasks at one time
- Strong organizational skills with attention to detail
- Strong communication skills.
- One year retail and 6 months of leadership experience At
HomeGoods, we embrace the unknown - with new products, new
challenges and new ways to make a house a home. Our products add
little, special touches to customers' lives and our people do the
same for each other. Everyone supports each other to Discover
Different - here and throughout the entire TJX family, which
includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover
Different means we embrace each others differences and unique
perspectives. We consider all applicants for employment without
regard to race, color, religion, gender, sexual orientation,
national origin, age, disability, gender identity and expression,
marital or military status. We also provide reasonable
accommodations to qualified individuals with disabilities in
accordance with the Americans with Disabilities Act and applicable
state and local law.Posting Notes: HomeGoods Store 0754 -- 501 N
Orlando Ave., Suite 207 -- Winter Park -- FL -- 32789
Keywords: TJX, Orlando , Full Time Key Carrier Supervisor, Other , Winter Park, Florida
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