Warranty Coordinator
Company: Artisan Design Group
Location: Apopka
Posted on: January 26, 2023
Job Description:
Description:
JOB SUMMARY The role of Warranty Coordinator is responsible for the
receiving and processing of warranty claims and repair work from
homeowners and builders.ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
- Answer incoming calls from builders and homeowners.
- Create work orders and verify material needed.
- Process billing and/pr payroll for repairs and warranty as
needed.
- Track status and maintain log of all open tickets.
- Work each ticket from start to finish.SUPERVISORY
RESPONSIBILITIES This position carries out supervisory
responsibilities in accordance with company guidelines, policies
and procedures, and applicable laws. Supervisory responsibilities
include interviewing, hiring, and training employees; planning,
assigning, and directing work; appraising performance; rewarding
and disciplining employees; addressing complaints and resolving
problems.
- None
Requirements:
EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- High School Diploma, or GED required
- Bachelor's or Associate's degree preferred
- Ability to multitask & prioritize effectively
- Basic Computer Skills
- Client-Focused
- Detail-Oriented; Thorough
- Excellent Communication Skills; both written and verbal
- Excellent Organizational Skills
- Excellent Time-Management
- Self-Sufficient; High InitiativePHYSICAL DEMANDS The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
- Ability to sit at computer monitor for extended periods
throughout the day.
- Must possess the ability to stand for extended periods of time;
to reach with hands and arms; to move among and between offices; to
handle mail and documents; to sit, stoop, kneel and crouch; to lift
and move up to 10 pounds; to see well enough to discern differences
in quality of documents and files.
- Reliable transportation required to commute, or willing to
relocate before start date.WORK ENVIRONMENT The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
- General working conditions
- Office environment
- May have to meet tight deadlinesOUR BENEFITS
- Health Insurance (Medical, Prescription, Dental, and
Vision)
- Life Insurance
- Disability Insurance
- Paid Holidays and Time Off
- 401(k) Plan with company matchingArtisan Design Group is
committed to a policy of equal employment opportunity for
applicants and employees. It is the policy of Artisan Design Group
to apply recruiting, hiring, training, promotion, compensation, and
professional development practices without regard to actual or
perceived race, color, religion, sex (including pregnancy, sexual
orientation and gender identity), national origin, age (40 or
older), disability or certain classifications based on genetic
information, or any other characteristic protected by federal,
state or local laws, regulations or ordinances.PI201745880
Keywords: Artisan Design Group, Orlando , Warranty Coordinator, Other , Apopka, Florida
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