Tier 1 Support - Hybrid
Company: AppleOne
Location: Winter Park
Posted on: January 27, 2023
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Job Description:
Tier 1 Support. This is hybrid role out of Winter Park. Great
benefits, including tuition reimbursement and lots of opportunity
for growth! Monday- Friday Sunday- Thursday Tuesday- Saturday The
times are either: 11:00am-8:00pm or 10:00am-7:00pm They are testing
a 4/10 shift: Sunday, Monday, Tuesday, Saturday from 10:00am-8:00pm
Full Sail Support I --- Be a Full Sail University ambassador
embracing our unique educational model, while maintaining the
highest level of integrity, professionalism, and customer service
--- Perform front desk services in all student facing areas ---
Provide excellent customer-service by engaging with callers to
assess which department will best service the callers needs ---
Make outbound calls to current or potential students to discuss
their status with Full Sail University and transfer to the
appropriate division for follow up --- Support data management
projects as necessary --- Support Live Chat and Social Media teams
as required --- Provide communications support to Full Sail
Security and Operations --- Provide support for Full Sail monthly
touring initiatives --- Monitor/reply to all email communication
--- Adheres to the policies and procedures of Full Sail University
--- Demonstrates a strong commitment to the mission and values of
the organization --- Contribute to the overall success of the
department and Full Sail University by performing all other duties
as assigned by leadership AppleOne is proud to be an Equal
Opportunity Employer. Pursuant to applicable state and municipal
Fair Chance Laws and Ordinances, we will consider for employment
qualified applicants with arrest and conviction records.IND123High
School0-1 years
Keywords: AppleOne, Orlando , Tier 1 Support - Hybrid, Other , Winter Park, Florida
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here to apply!
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