Lead Sales Associate
Company: DSW-Designer Shoe Warehouse
Posted on: November 26, 2022
The Lead Store Associate assists store management in all
activities to drive sales and results. Demonstrates behaviors that
align with the company values of Accountability, Collaboration,
Humility and Passion. The Lead partners with the management team on
store priorities with a focus on in-store customer experience,
inventory management, omni activities and cashwrap efficiency while
promoting a positive work environment and executing operational
processes in compliance with company standards and policies.
*Reports to: *Store Manager and/or Co-Manager
*Essential Duties and Responsibilities: *
--- Maintain In-Store Experience by modeling CEL behaviors,
redirecting associate behaviors to achieve store goals and
responding to customer requests and/or feedback with a high sense
--- Ensures customers have a positive experience by maintaining DSW
store standards. Completes all tasking related to daily open/close
including store cleaning, recovery and maintenance standards.
--- Responsible for all activities related to the cashwrap
including creating a culture of promoting DSW loyalty program
amongst associates and customers. Ensures all associates are
providing the benefits of the DSW loyalty program to every
--- Meets metric based goals by reviewing, understanding and
clearly communicating daily/weekly/monthly goals. Able to clearly
communicate business trends to SM/ML.
--- Reviews daily communication; plans and assigns tasks throughout
the day and follows through with required actions.
--- Performs other duties as assigned by the Store Manager or other
--- Performs all other associate duties within store.
--- Increase sales and success by maintaining sales floor and
stockroom, enable the flow of merchandise to ensure an appealing
experience to consumers.
--- Helps supervise and participates in the planning and execution
of all inventory management related activities including but not
limited to; freight receipt, placement, markdown and MOOS.
--- Assists management with all omni activities in store including
but not limited to Charge/Send, BOPIS/BOSTS, Delivery.
--- Leverage inventory reports to maximize productivity and
merchandise presentation on the sales floor.
--- Responsible for ensuring a safe environment for both customers
and associates. Ensure all equipment is in good operating condition
and checked regularly.
--- Maintains supply inventory to ensure successful floor moves,
markdowns and fulfillment in areas of stockroom, cashwrap,
clearance and non-sales areas.
--- Performs, maintains and completes all information related to
audits, donations, transfers, mismates, damages, etc.
--- Work closely with the store leadership team to understand and
follow policy and procedure
--- Support team by training, coaching, and providing feedback of
others to the management team in an efficient manner
--- Provides feedback to the Store Manager on associate performance
and communicates associate relations issues to Store Manager for
--- Supports team in managing payroll and associate timekeeping
--- Recognize associates through our company recognition tools.
*Required Skills: *
--- Must be available to work a flexible schedule including nights,
weekends and holidays
--- Good verbal and written communication skills
* Minimum 2 years retail experience
* Minimum high school graduate *or equivalent*
*Why Choose A Career with Designer Brands?*
Empowering associates and building strong teams poised to disrupt
the retail and footwear landscape through positive change is at the
core of who we are at Designer Brands.
* Invested in helping our associates learn, develop, achieve and
grow into strong leaders
* Shared commitment to creating a culture fueled by engagement,
excitement, optimism and fun
* Dedicated to giving back and community involvement
If interested, please also apply at our direct career site to help
expedite the process if hired:
Job Type: Part-time
Pay: From $14.00 per hour
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* 2 years
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Orlando, FL 32839: Reliably commute or planning to relocate
before starting work (Required)
* Customer service: 2 years (Preferred)
Work Location: One location%58047475%
Keywords: DSW-Designer Shoe Warehouse, Orlando , Lead Sales Associate, Other , Orlando, Florida
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