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Outbound Customer Support

Company: PlusOne Solutions Inc.
Location: Orlando
Posted on: November 26, 2022

Job Description:

Job Summary Are you a people person, with a calm and persuasive personality and great customer service skills?We are proactively seeking top talent for Network Support Specialist opportunities. If you have the ability to communicate clearly and effectively, can build and maintain positive relationships with new and existing Home Appliance Servicer, have a bit of a competitive edge to grow networks with a can-do attitude, and are good with problem solving and have quick on your feet responses, then you are a perfect fit for this non-Sales opportunity. (You are not required to sell any products but should possess sales attributes). Duties and Responsibilities The Network Support Specialist is responsible for recruitment and contracting of third-party service companies. Having working knowledge / background with third-party service networks in the home appliance, HVAC, and plumbing space is a plus. Outbound calls to Service Providers Recruitment/onboarding of new service companies Maintain service companies' profiles Negotiate and set service rates for third party service network Dispute resolution Verifying credentials and process as required by policy High attention to detail Ability to work with minimal supervision Ability to research using traditional and online resources Working familiarity of various office equipment (telephone, computer, fax, copier) Must be PC proficient with basic skills in Internet, Excel, and Word Ability to type 45 wpm Must be able to accommodate flexible work schedule based on business needs Open AvailabilityJob Type: Full-timePay: $15.50 - $16.50 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Day shift Monday to FridayWork Location: Remote

Keywords: PlusOne Solutions Inc., Orlando , Outbound Customer Support, Other , Orlando, Florida

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