Senior Clerk

Company: ARK Solutions, Inc.
Location: Ocoee
Posted on: November 26, 2022

Job Description:

Greet all visitors professionally and with courtesy. Bi-lingual (English/Spanish) a plus.


* Answer phones and accurately log staff locations and planned activities in the sign in/our system/book daily.
* Update all call outs voicemail into the system. Extract sign in/out data. Emails sign-in/out log from previous day to appropriate person according to protocol.
* Safeguard all confidential information by ensuring visitors signs in/out on the visitor log and appropriate access is authorized accordingly. Manage phone calls professionally.
* Perform diligent searches utilizing FLMMIS, Change Healthcare and WFS Wells Family System to ascertain client updated demographic information.
* Separate and distribute mail as received and prepares outgoing mail.

Data Entry:
* data entry of birth outcomes, screening forms into HMS, referral into WFS Wells Family System, demographic updates into WPF Wells Family System.

Case Assignment:
* Will assign cases in the system to the case intake and referral personnel, case coordinators and nurses.

Filing:
* File all entered screening forms by the end of the day.

Supplies:
* Distribute office supplies and Health Start Mall items.

Reports:
* Complete and submit Health Start Mall, Central Florida Diaper Bank, SEN Substance Exposed Newborns to supervisor in accordance with established time frames.

Time Report"
* Accurately complete and timely submit all administrative documents as requested including time sheet.

Meeting Participation:
* Participate of scheduled professional and agency meeting, including home team meetings.

Keywords: ARK Solutions, Inc., Orlando , Senior Clerk, Other , Ocoee, Florida