Online Customer Service Representative (Fashion E-Commerce)
Location: Winter Garden
Posted on: November 26, 2022
_Customer Service Representative (Fashion E-Commerce -
Join our growing online customer service team at women's fashion
brand Ravella. You'll be assisting our e-commerce customers
primarily through email and live chat.
This is an in-person, part-time role, 2-3 days per week, 4-8
hours/day (flexible based on your preference).
*PRIMARY TASKS *for Customer Service Representative:
* Provide outstanding customer service via email, online live chat
and by phone
* Assist customers with a range of customer inquiries including
returns, exchanges, shipping status, and product questions,
* Assist customers with size, fit, and style recommendations
* Assist with special order preparation
* Support office functions and general administration
*SKILLS REQUIRED - *Customer Service Representative:
* Excellent written communication skills (email, live chat).
* Highly organized, dependable, independent and exceptional
attention to detail.
* Cheerful, positive, and enthusiastic attitude.
* Familiarity with online customer service tools a plus but not
required (e.g. Intercom, live chat), Gmail and Microsoft
* Demonstrated ability to multi-task and perform well in a fast
paced and dynamic environment.
* Experience in fashion/apparel retail a plus, but not
*EDUCATION AND QUALIFICATIONS: *
* Minimum of 2 years of experience in customer service; additional
experience in retail is a plus.
* Experience in office administration, written communication or
* Associate's or Bachelor's degree preferred.
*LOCATION AND HOURS: *
* Part-Time, in-person position at our offices in Winter
* Flexible hours depending on your availability; approximately 2-3
days a week; 4-8 working hours per day.
*ABOUT RAVELLA: *
Ravella is a women's luxury fashion e-commerce brand focused on
timeless luxury essentials for the modern woman
In the age of fast fashion and excess, we're bringing the Italian
'la dolce vita' spirit to modern fashion. That means slowing down
to bring back quality and make sustainable choices, creating
beautiful timeless classics to enjoy now and cherish forever.
Work Location: One location
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
* Flexible schedule
* Monday to Friday
* No nights
Ability to commute/relocate:
* Winter Garden, FL 34787: Reliably commute or planning to relocate
before starting work (Preferred)
* From 1 to 10 (10 being 'excellent'), how would you rate your
written communication skills (e.g. email, live chat, etc)?
* What is the best way to contact you if you are invited for an
* What days of the week and times are you available to work?
* written customer service: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Ravella, Orlando , Online Customer Service Representative (Fashion E-Commerce), Other , Winter Garden, Florida
Didn't find what you're looking for? Search again!