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Night Auditor

Company: The Celeste Hotel
Location: Orlando
Posted on: November 26, 2022

Job Description:

BASIC PURPOSE: To process all end-of-day financial reports for the property, as well as performing all basic guest service/front desk functions as needed and requested. This is an overnight shift from 11 pm to 7 am.
* Perform all end-of-day processing of hotel financial records

* As directed by supervisor, may be required to perform numerous computer-related tasks such as:
* Perform all guest service/front desk functions as required to accommodate guest arrival, stay, and departure
* Assist in other departments when the need arises, as directed by supervisor.
* Excellent grooming and appearance standards are required
* Excellent verbal and written skills are required
* Problem-solving skills are critical
* Ability to take direction and work independently is required
* Promptness and exceptional attendance is required
* Requires a working knowledge of the Front Desk policies or operations and a general knowledge of the hotel.
* Requires knowledge of and ability to operate computer equipment and the reservations system.
* Requires flexibility in scheduling, with the ability to assist with front desk coverage if/when needed
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager;
* Follow all company policies and procedures
* Maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
* Experience: Previous experience in the hotel industry as Front Desk Agent/Night Auditor preferre.
* Education: High School education or equivalent experience.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 10 hour shift
* 8 hour shift

* Front Desk/Night Auditor: 2 years (Required)

Work Location: One location%58047475%

Keywords: The Celeste Hotel, Orlando , Night Auditor, Other , Orlando, Florida

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