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Customer Service Associate

Company: Windermere Collision Center
Location: Winter Garden
Posted on: November 26, 2022

Job Description:

The successful candidate for the role of a Customer Service Associate MUST possess exceptional interpersonal skills. She/He must be able to perform multiple tasks at once and must have Outgoing personality with expertise at developing relationships (i.e., a "people person").

Requirements:
* Experience answering telephone, communicating with customers thru email
* The ability to screen and direct telephone calls in a courteous, helpful manner
* Basic computer skills and familiarity with document scanning
* Excellent customer service skills
* A professional appearance and demeanor
* The ability to multi-task
* Prepare invoices and associated paperwork.
* Carry out general customer service representative duties
* Ensure all telephone enquiries and bookings are answered in a courteous, helpful and professional manner.
* Outgoing personality with expertise at developing relationships (i.e., a "people person")
* Excellent follow-up skills
* Basic MS Office knowledge; computer software and internet proficiency
* Excellent appearance, verbal/written communication, strong negotiation and presentation skills
* History of success and tenure in previous work experience

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday

Education:
* High school or equivalent (Preferred)

Work Location: One location%58047475%

Keywords: Windermere Collision Center, Orlando , Customer Service Associate, Other , Winter Garden, Florida

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