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Remote Customer Service Credit Specialist

Company: RemX Specialty Staffing
Location: Orlando
Posted on: September 24, 2022

Job Description:

Remx is currently hiring for our client in the Orlando, FL area!! -

  • Title: CSR Credit Specialist
  • Employment Type: Temp to Hire
  • Salary: $15
  • Schedule: Mon Fri - 8:00AM -6:00PM
  • Start Date: October
  • Location: Remote (Training will be onsite in Orlando, FL) Essential Duties/Responsibilities
    • Attend to client's questions, complaints, and concerns and facilitate satisfactory resolution
    • Conveys to the client a sense of expertise in our debt management product and services
    • Provide additional educational and referral resources to the client as needed
    • Follows established procedures; performs education and personal financial management counseling, specifically in credit card debt management
    • Maintains customer records by updating account information and processing customer adjustments
    • Ability to make decisions and resolve client issues
    • Remain well informed on system and product changes by reviewing resources available
    • Any other duties as assigned by management Required Skills:
      • Familiarity with operating systems, Internet browsers, MS Office Products,
      • Excellent phone, verbal and written communication skills
      • Flexibility with work schedule
      • Have strong attention to detail and must be able to multi-task.
      • Ability to utilize effective interpersonal skills
      • Must be highly motivated with the ability to prioritize, plan, organize and follow through on work assignments
      • Ability to handle sensitive client information --- Must be able to work from home in a quiet environment --- High Speed internet (DSL or cable) connection required. Work Experience Required:
        • 3+ years of previous customer service experience, care center experience a plus
          • Must have strong customer service and communication skills Preferred:
            • Experience in credit counseling, financial services, call center or customer service.

Keywords: RemX Specialty Staffing, Orlando , Remote Customer Service Credit Specialist, Other , Orlando, Florida

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