Security Officer II FT Days East Orlando
Company: AdventHealth Orlando
Location: Orlando
Posted on: June 25, 2022
Job Description:
DescriptionYOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR
APPLICATION! - Security Officer II - -Security - AdventHealth Work
Hours/Shift: - -Full Time, Days (6a - 6p) Top Reasons to Work at
AdventHealth: You Will Be Responsible For: Demonstrates, through
behavior, AdventHealth Orlando's service standards.
- Proactively patrols assigned areas and performs all security
related tasks, ensuring life safety standards are maintained. -
Investigates suspicious activity or persons. Investigates and/or
reports hazards, unusual or suspicious circumstances to Security
Operations Center and keeps Supervisor apprised of unusual
activities and events. Responds to events of varying degrees of
vulnerability, including high vulnerability such as
life-threatening events, natural disasters
- Participates in activities not directly related to Security
operations as approved by Security Management. - These may include
transport and release of bodies from the morgue; patient escort;
elevator recall checks; monthly fire extinguisher, panic alarm, and
intercom checks; and special event setups
- Acknowledges and responds appropriately to emergency,
non-emergency and alarm calls as assigned. Uses good judgment to
safely determine the alarm cause, takes appropriate action and/or
provides the proper assistance and direction in both emergency and
non-emergency situations
- Administers initial first aid as appropriate and to the level
of training attained
- Learns applicable systems and responds to fire alarms at
facilities during actual alarms and drills. Conducts helicopter
fire prevention assessment and provides emergency response to
helicopter fires. Maintains appropriate communication with
Supervisors, fellow Officers and Security Operations Center to
report crimes, incidents and safety related irregularities
- Intercedes in disputes between individuals by using verbal
de-escalation techniques and skills to diffuse potentially violent
patient, employee, or visitor situations. Physically manages
combative, violent persons without hesitation using techniques
taught in the required annual aggression management training
- Patrols assigned areas to provide security presence. Unlocks
buildings/doors after checking identification and compliance with
Hospital policies; properly utilizes and maintains all issued and
operated equipment. Observes activity and traffic in assigned area
to enforce Hospital rules/regulations; alerts visitors of
infractions. Assists individuals on property needing directions or
information. Escorts people/property to desired destination when
safety of property or individuals is a concern
- Monitors vehicle and pedestrian traffic on or in AdventHealth
properties. Interviews and investigates individuals involved in
suspicious or illegal activities. Detains unauthorized individuals
as defined by policy or state law and releases them to the proper
authorities
- Investigates and documents, through both written and electronic
format as required, to report safety hazards, incidents and
criminal activities to Security Administration, law enforcement and
other appropriate agencies as determined by AdventHealth,
department policy, or state law. Conducts annual security
assessments (as assigned) of individual hospital properties to
determine possible security risks if applicable
- Officers are required to use force when appropriate to protect
our customers and associates within organization policy
- May float to various campuses to provide security support
- Performs other duties as assigned QualificationsWhat You Will
Need: Required:
- Ability to read accurately and comprehend, write clearly, and
understand in a manner to effectively complete legal reports,
narratives, and follow simple directions. - Ability to read,
interpret, and apply safety rules, penal codes, vehicular codes,
radio codes, reports, memos, communications, policies, and other
required written materials. Ability to actively listen and
communicate effectively through clear speech, and hearing
- Ability to safely operate vehicles, equipment, and
communication devices and perform all aspects of the job safely
without imposing risk to self and/or others
- Computer literacy with ability to use basic hospital/security
applications and information management systems required
- Good critical thinking skills, and ability to set and quickly
reset priorities
- Able to work and train in an environment with occurring periods
of crisis and stress
- Ability to recognize faces
- Ability to maintain confidentiality in all matters pertaining
to patients, visitors and/or employees
- Ability to work independently within a team-oriented
environment; ability to work closely with medical and nursing staff
to resolve patient-related problems
- Ability to identify recurring security operation issues,
collaborate with leadership to problem solve and develop solutions,
and work with the Security Management team on implementation of
change
- Exceptional customer service skills and the ability to
diplomatically handle stressful situations
- Basic computer skills including, but not limited to, Windows,
Word and Excel
- Applicable state driver's license and driving record in
accordance with AdventHealth policy
- International Association for Healthcare Security and Safety
(IAHSS) Basic Training certification or equivalent certification
within six months of hire
- Meets departmental testing (Mental, Physical, etc.) if
applicable to facility Preferred:
- Basic Life Support (BLS) certification
- Handcuffing, or equitable national certification
- Pepper Spray, or equitable national certification
- Baton, or equitable national certification
- TASER International - Conducted Electrical Weapon
- Federal Emergency Management Agency (FEMA) training
certificates - Job Summary: The Security Officer II performs
security service duties through professional and positive
interaction with the public, patients, employees and
administrators. Responds to a variety of calls; provides assistance
in emergency and non-emergency situations. Investigates and
documents (both electronically and written) safety hazards,
incidents and criminal activities. Patrols designated areas to
ensure the protection of the public, patients, employees and
property of AdventHealth. Is accountable to the department's chain
of command for initiative, judgment and general competence
exhibited in the performance of assignments, calls for service, and
day-to-day general duties. Actively participates in outstanding
customer service and accepts responsibility in maintaining
relationships that are equally respectful to all. Position requires
completion and clearance from physiological and physical fitness
screenings. This facility is an equal opportunity employer and
complies with federal, state and local anti-discrimination laws,
regulations and ordinances.
Keywords: AdventHealth Orlando, Orlando , Security Officer II FT Days East Orlando, Other , Orlando, Florida
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