Senior Mortgage Loan Officer - Orlando
Company: VyStar Credit Union
Location: Orlando
Posted on: June 24, 2022
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Job Description:
At VyStar, we offer competitive pay, an excellent benefit
package that includes a 401(k) Plan, an extensive paid technical
and on-the-job training program, and tuition
reimbursement--available to all full and part time employees. Part
time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family
of employees.
Senior Mortgage Loan Officer - Orlando
ACCOUNTABILITY STATEMENT
The incumbent's primary function and responsibility is developing
relationships through business development activities with
Realtors, Builders and Centers of Influence in an effort to 100%
self-source and originate residential first mortgage and equity
loans. The incumbent ensures that members receive exemplary service
and a quality mortgage loan origination process in accordance with
VyStar mortgage lending policies, practices, and procedures. The
incumbent counsel's members and obtains the information needed to
evaluate credit applications and submit loans to underwriting in
accordance with credit policy and service level agreements.
ESSENTIAL FUNCTIONS
The incumbent must have current active relationships (Realtors,
COI's, Builders, Etc.) to support 100% self-sourced production.
Incumbents selected for this position will not have access to
leads, internal referrals or be promoted on our VyStar Website.
Solicits and originates residential mortgage loans from various
sources and produces high quality loans which are compliant and
provide excellent member service.
Interviews applicants to develop information concerning their
financial needs, preferences, and earnings to assist in determining
whether the loan will be an acceptable credit risk.
Responsible for the overview of loan programs, negotiating of
terms, and taking quality applications.
Enters applicable information and data into the point-of-sale
origination software for a complete loan application.
Analyzes member information to present the best mortgage loan
options based on member's needs, to ensure compliance and maximum
member satisfaction.
Presents recommendations for producing loans and exercise some
independent judgment, while developing understanding of functional
area, policies, procedures, compliance requirements, and generating
loans.
Discusses application with member, counsels and answers member
questions concerning mortgage loan programs. Requests any
additional information required to complete the loan application,
prior to submission to underwriting.
Maintains communication with the processor regarding progress of
each mortgage loan file and communicates status and information to
member.
Acts as main point of contact for information and guidance for
member. Documents communication with the member and/or other
interested parties in the loan transaction in the mortgage
origination software application.
Assists the assigned mortgage loan processor and closer to obtain
documentation to ensure a smooth mortgage loan process. Proactively
communicates status of loan throughout the loan process.
Makes a concerted effort to attend the mortgage loan closing with
the member.
Reviews monthly production reports with the Mortgage Sales
Leadership to ensure goals are being met.
Cross sells other credit union services.
Responsible for understanding mortgage department goals as well as
Credit Union goals and pro-actively works toward attainment of
those goals.
Identify and make recommendations to department Mortgage
Origination Management regarding process improvements, quality
service and increased efficiencies within the department.
Partner all of Real Estate Lending to promote and achieve the
highest level of member service.
Pipeline Management: Prioritize and manage files among new
submissions, documents, and funding.
Maintain SLA's in accordance with Mortgage Loan Sales Standards and
Expectations.
Attends calibration calls, when needed.
Proactive in researching general scenarios and guidelines to stay
up to date.
Incumbent is expected to demonstrate each of the following VyStar
Excellence behaviors to consistently practice and demonstrate
VyStar Excellence behaviors in performing the duties and
responsibilities of their position. Expected VyStar behaviors are
defined as:
Focus - Focus your full attention by carefully listening to and
observing your client or member
Connect - Consistently be friendly and approachable. Demonstrate
you care.
Understand -Listen empathetically and ask questions.(70%/30%)
Counsel - Recommend solutions based on your client's or member's
needs and objectives.
Advance - Ensure that member's expectations are exceeded. Verify
follow-up action.
Consistently adheres to VyStar core values and Code of Ethics and
acts in accordance with Corporate defined values and ethics.
Consistently demonstrates VyStar Excellence with providing service
to the membership,. Credit union employees and third-party
vendors.
JOB KNOWLEDGE, SKILLS & ABILITIES
The incumbent must have current active relationships (Realtors,
COI's, Builders, Etc.) to support 100% self-sourced production.
Incumbents selected for this position will not have access to
leads, internal referrals or be promoted on our VyStar Website.
The incumbent must have a minimum of five years prior experience in
the mortgage industry as a mortgage loan officer in a direct member
contact capacity with a financial or mortgage lending
institution.
Incumbent should have a proven production and proven track record
in heavy customer contact. Must be self-disciplined and
goal-oriented worker with a demonstrated ability to work
independently.
Superior communication skills are required.
Must be able to work independently on a very professional
level.
Familiarity with conventional, VA, FHA, Construction to Perm, and
equity loan financing as well as the knowledge of all regulations
governing mortgage lending is required.
Must be well versed in private mortgage insurance.
Assuming the above prior experience, an incumbent selected for this
position should be fully functional and producing consistently in
this position within two to three months.
Equipment to be used in the daily performance of job duties include
Loan Origination System, CRM, mortgage payment calculator, PC, and
copy machine is required.
EDUCATION
Bachelor's degree preferred, but not required if candidate has 5+
years mortgage lending experience. The minimum formal education
required is a high school diploma or its equivalent.
The employee must meet and maintain all the requirements as a
registered mortgage loan originator employed by a Federally
regulated Institution with the Nationwide Mortgage Licensing System
and Registry (NMLS). The employee must comply with all provisions
of the Act as defined in the Secure and Fair Enforcement of
Mortgage Licensing Act of 2008 (S.A.F.E. Act) and credit union
S.A.F.E. Act Procedures.
The successful candidate for this job must have excellent
communication skills and should have the ability to interface
effectively with members, realtors, builders and potential clients
to ensure smooth work flow and provide efficient service to members
while staying abreast of changing policies and procedures.
Continuing education via local conferences and workshops and
membership in affiliated mortgage banking associations should be
established as time and resources allow for updates on federal
regulations and secondary market requirements.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for
employment. The position description is intended to be an accurate
account of the essential functions. The functions are not all
encompassing and are subject to change at any time by
management.
The work environment characteristics described are representative
of those that an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.
As required or requested, may exert up to 20 pounds of force
occasionally and/or a negligible amount of force constantly to
lift, carry, push, pull or otherwise move objects.
Keywords: VyStar Credit Union, Orlando , Senior Mortgage Loan Officer - Orlando, Other , Orlando, Florida
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