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Instructional Designer (Remote)

Company: Vendavo
Location: Orlando
Posted on: June 24, 2022

Job Description:

Company Description

Vendavo is the leading provider of price management and optimization solutions for business-to-business companies worldwide. Vendavo solutions (On-premise, Mobile and SaaS) includecomprehensive pricing analysis, optimization, price setting, and deal execution capabilities that help companies improve profits through the art of science and big data. Leading companies across chemicals, high-tech, industrial manufacturing, and distribution industries leverage Vendavo solutions to drive higher profits. We're making a difference in business, and we're looking for energetic, experienced, and talented professionals to grow our team. If you are someone who is driven to make a global impact and believes in a culture of mutual respect, then you need to join us here at Vendavo!

We collaborate with our customers like few others in our industry. That's how we help global businesses achieve extraordinary outcomes in driving predictable, profitable outcomes and growth, by combining the best technology, processes, and - most importantly -people.

It doesn't stop with unlocking opportunities for customers: We're committed to creating growth, opportunity, diversity, and inclusion for our employees, too.

Our team is growing. You willtoo.

Job Description

You'll be joining a people-focused company and an innovative Education team in Customer Success. As an Instructional Designer with Vendavo, you will be responsible for:

  • Empowering customers through self-paced/on-demand learning modules, courseware, and learning pathways that advance our customers' goals, while increasing adoption of our solutions and driving deeper product usage.
  • Designing and creating eLearning modules such as feature demos, applied tutorials, step-by-step guides, workshop presentations, hands-on exercises, knowledge assessments, learner surveys, and other instructional materials that can combined and recombined into different online courses and pathways.
  • Curating eLearning experiences from available digital content (e.g., recorded trainings, webinars, case studies, infographics, etc.) created by yourself, your teammates, and by colleagues from other teams, like Consulting and Marketing.
  • Analyzing and evaluating instructional needs of product users to inform learning outcomes, course objectives, experience requirements, and assessment criteria.
  • Collaborating with subject matter experts across Engineering, Consulting, Technical Documentation, and Product Management to gain a detailed understanding of solutions, as well as business processes and best practices.
  • Measuring the effectiveness of eLearning with surveys, and then making modifications to ensure we are meeting our intended objectives and continually improving our customer learning experiences.
  • Validating proficiency levels of people who use our software, through scaffolded eLearning modules and through the development of targeted assessments (knowledge- and performance-based) that can lead to credentialing/badging.
  • Maintaining the lifecycle of eLearning by following regular software releases, including revising eLearning, editing video and text, while curating and recombining modules, as needed, and recommending content to be archived or repurposed.
  • Supporting our live instructor-led courses with a library of modular eLearning content and curriculum materials that can be repackaged for virtual and hybrid instruction.
  • Anticipating and planning for eLearning opportunities that delight customers and inform our Customer Education team strategy, processes, and offerings.
    • Experienced instructional designer: Five years of professional experience in learner needs analysis, curriculum design, online course development and asset production, while adhering to best practices such as ADDIE, as well other pedagogical approaches to ensure accessibility compliance (WCAG, 508) and learning effectiveness (e.g., Kirkpatrick model) within a digital environment.
    • Inspiring translator of all things technical: Ability to convert technical or scientific applications into plain language that customers can understand and appreciate-to create those "lightbulb moments" with learners. Exceptional written and oral communication skills.
    • Detail-oriented creativity: Ability to work within our brand and style guidelines to create accurate, complete, and compelling multimedia learning experiences.
    • Powerful collaborator and team player: Proven experience working effectively across globally distributed teams, and with different customers (executives, admins, managers, and end-users) from across a variety of industry segments. Excellent listening and critical thinking skills, with the ability to diplomatically address areas of perceived disagreement.
    • Responsive and responsible: Ability to evolve learning experiences based on input and insights from across a group of internal stakeholders and customers, without sacrificing the quality or integrity of our learning offering.
    • Organized self-starter and project manager: Requiring minimal supervision in a fast-paced, constantly changing software environment.
    • Adept with technical tools of the trade: Solid experience in course development platforms such as Articulate/Rise, video production software such as Camtasia, as well as Microsoft Applications, PowerPoint, Word, Excel, and SharePoint. Familiarity with Learning Management Systems is preferred. Graphic design and video editing experience is preferred (Adobe Creative Suite). Experience in creating video animations and interactive eLearning is a plus.
    • Credentials: Degree in Education, English, Communications, or related areas of study is required. Professional certificate or formal education in adult education/instructional design/learning science is preferred.
    • Familiarity with high-tech audiences: professional experience working directly with SaaS customers is preferred.
      Additional Information
      • Competitive base salary + bonus
      • Comprehensive health benefits including medical and dental
      • Unlimited paid time off
      • Flexible working hours
        All your information will be kept confidential according to EEO guidelines.


        Vendavo is an inclusive community, and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please contact your recruiter with your request. Your message will be confidential, and we will be happy to assist you.

Keywords: Vendavo, Orlando , Instructional Designer (Remote), Other , Orlando, Florida

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