Client Service Executive
Company: Gallagher
Location: Orlando
Posted on: May 16, 2022
Job Description:
Gallagher is a global leader in insurance, risk management and
consulting services. We help businesses grow, communities thrive
and people prosper. We live a culture defined by The Gallagher Way,
our set of shared values and guiding tenets. A culture driven by
our people, over 30,000 strong, serving our clients with customized
solutions that will protect them and fuel their futures.
We are seeking an experienced Client Service Executive to join our
growing team. Can you lead a team to deliver exceptional customer
service? Are you interested in developing the talent on your
team?
We are looking for people who are passionate about building
relationships with clients, will collaborate with their team to
achieve goals, constantly seek improvement and will demonstrate the
value Gallagher can provide.
How will you lead the business?
- Service an average book of business of $1MM plus in
revenue.
- Collaborate with designated sales person responsible for the
book of business and proactively make recommendations.
- Take a leadership role in the renewal process to ensure the
best possible solutions are delivered to clients in a high quality
and timely manner.
- Secure existing business and drive the sale of additional
services and lines of coverage.
- Nurture relationships with your buyer in the client
organization as well as with the day-to-day client
representatives.
- Mentor Client Service team members through continuous learning,
transparent feedback and strong talent development.
- Conduct periodic audits to ensure your compliance to standards
and service level.
- Maintain accurate client and policy data and documents within
your Gallagher systems.
- Use Gallagher's technology to improve your productivity and
quality.
- Effectively manage multiple competing priorities.What skills
will make me successful in this role?
- Ability and desire to provide results
- Develop professional relationships with your internal and
external partners
- Effective communication
- Utilize your resilient and adaptable mindset in the face of
shifting priorities
- Eagerness to collaborate with all Gallagher teams and
employeesRequired:
- Bachelor's degree with 5+ years client service and/or claims
management experience -OR-
- High School degree/GED with 10+ years client service and/or
claims management experience.
- Property & Casualty Insurance Lincense.Desired:
- Experience in handling a book of business over $1 million in
revenue.U.S. Eligibility Requirements:
- Interested candidates must submit an application and resume/CV
online to be considered
- Are you 18 years of age or older or can you demonstrate legal
capacity to enter a contract?
- Must be willing to submit to a background investigation; any
offer of employment is conditioned upon the successful completion
of a background investigation
- Must have unrestricted work authorization to work in the United
States. For U.S. employment opportunities, Gallagher hires U.S.
citizens, permanent residents, asylees, refugees, and temporary
residents. Temporary residence does not include those with
non-immigrant work authorization (F, J, H or L visas), such as
students in practical training status. Exceptions to these
requirements will be determined based on shortage of qualified
candidates with a particular skill. Gallagher will require proof of
work authorization
- Must be willing to execute Gallagher's Employee Agreement or
Confidentiality and Non-Disclosure Agreement which requires, among
other things, post-employment obligations relating to
non-solicitation, confidentiality and non-disclosureGallagher
offers competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K),
employee stock purchase plan, educational expense reimbursement,
employee assistance program, flexible work hours (availability
varies by office and job function) training programs, matching gift
program, and more.
Gallagher believes that all persons are entitled to equal
employment opportunity and does not discriminate against nor favor
any applicant because of race, sex, color, disability, national
origin, religion, creed, age, marital status, citizenship, veteran
status, gender, gender identity / expression, actual or perceived
sexual orientation, or any other protected characteristic. Equal
employment opportunity will be extended in all aspects of the
employer-employee relationship, including, but not limited to,
recruitment, hiring, training, promotion, transfer, demotion,
compensation, benefits, layoff, and termination. In addition,
Gallagher will make reasonable accommodations to known physical or
mental limitations of an otherwise qualified applicant with a
disability, unless the accommodation would impose an undue hardship
on the operation of our business.
Additional Information
Keywords: Gallagher, Orlando , Client Service Executive, Other , Orlando, Florida
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