Technical Account Manager, Remote (Bilingual in Spanish)

Company: Synology
Location: Orlando
Posted on: May 16, 2022

Job Description:

Job Description Fast growing technology company has an immediate opportunity for a Technical Account Manager to join our expanding team This position is responsible for handling technical specifications and providing support to our resellers. Our ideal candidate will have technical experience deploying software combined with proven people skills to de-escalate issues. Successful candidates will be self-starters, creative, and flexible with a desire to contribute, and an enthusiasm for technology The Account Manager position is split between business development and account management (50%), internal special projects and meetings (25%), and off-site travel up to (25%). This is a remote position. Requirements: - English & Spanish fluency required (exceptional written and verbal communication skills in both languages.) - Bachelor's degree or 4 years of college. - 1-2 years of technical experience; must understand our products and related networking features and must possess some networking storage related life experience or education. Industry certifications highly preferred. - Excellent written and verbal communication skills and strong attention to detail. - Proficiency in all Microsoft Office programs. - Proactive in coordinating with internal resources to see assigned tasks / projects through to completion. - Ability to effectively present information and respond to questions from group of managers, customers, and the general public. - Familiarity with Customer Relationship Management tools (e.g., Salesforce.com) a plus. - Ability to travel up to 25%. Account Manager will: - Grow Synology business sales as part of a sales team. - Manage and grow Synology reseller accounts within their assigned territory in LATAM. - May be assigned any number of national reseller and distributor accounts. - Participate in various individual and group projects as directed. - Lead events and presentations to large groups via trade show booths, reseller events, onsite product trainings, and more. - Other duties as assigned. We offer Competitive salary Comprehensive benefits package Great team environment Here at Synology, we strive to re-define what a network-attached storage (NAS) can achieve, and to bring unparalleled power and versatility that will revolutionize the way data are managed with a thoroughly new digital experience. Company Description Here at Synology, we strive to re-define what a network-attached storage (NAS) can achieve, and to bring unparalleled power and versatility that will revolutionize the way data are managed with a thoroughly new digital experience.

Keywords: Synology, Orlando , Technical Account Manager, Remote (Bilingual in Spanish), Other , Orlando, Florida