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Specialist Talent Acquisition - Call Center

Company: Hilton Grand Vacations
Location: Orlando
Posted on: January 16, 2022

Job Description:

Job DescriptionThe Talent Acquisition Specialist performs all aspects of the recruitment and selection process for our Call Center Operations. They manage a variety of specialty recruitment systems to ensure that the company attracts and selects top talent to join our team. This position is instrumental in establishing effective recruitment pipelines that access top-level talent while delivering timely and effective hiring outcomes that meet the needs of the organization. - Responsibilities:

  • Perform full life-cycle recruiting activities in a volume hiring setting (posting, sourcing, qualifying, interviewing, selecting, making offers, initiating onboard, etc.) -
  • Handle a diverse requisition load of volume roles with assigned start dates as well as salaried or professional positions.
  • Use all available selection tools and maintain compliance with our selection processes and policies. Drive an engaging candidate experience throughout all touch-points of the recruiting process. -Drive the recruitment process so that candidate decisions are made in a timely manner.
  • Proactively source, network, and market our job opportunities locally to build robust pipelines and sell the advantages of working for Hilton Grand Vacations as an employer of choice. -Set and deploy recruiting strategies that grow passive and diverse sets of candidates. Engage in activities that grow employee referrals and internal candidate pools.
  • Create engaging candidate marketing materials and messaging (job postings, candidate correspondence) to connect with target profiles and convert to candidates. -Attend community and/or diversity organizations, colleges, and local employment -driven events and job fairs for the purpose of promoting our company brand. Attend both in person and virtually as applicable.
  • Build strong partnership and collaboration with hiring leadership and HR Business Partner teams. Update Leaders and Training teams on key decisions made throughout the class hiring timelines. -Ensure regular communication to provide updates on status and progress toward targets.
  • Other duties as specified by Supervisor. QualificationsWhar are we looking for:
    • 2-3 years of experience in recruiting/staffing, conducting phone or in person interviews, working in applicant tracking systems - previous Call/Contact center or other volume hiring experience preferred -
    • Previous experience recruiting for non-exempt and exempt positions
    • Must operate with a high level of integrity - ability to handle confidential information in a professional and data safe manner
    • Experience with scheduling, interviewing, and pre-employment assessment tools as well as navigating Applicant Tracking Systems (ATS) - Taleo Preferred
    • Excellent communication and interpersonal skills
    • Shown abilities to meet strict deadlines
    • Ability to make decisions under high pressure and changing priorities - Ability to learn quickly and balance multiple priorities in a fast-paced environment
    • Strong persuasive, influencing, and decision-making abilities
    • Independent, proactive, and able to take initiative to solve problems
    • Intermediate proficiency in Microsoft Office and PowerPoint required
    • Strong work ethic and passion for delivering outstanding levels of service
    • Must have availability to work flexible hours -
    • Some local and regional travel may be required. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. - We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. - -

Keywords: Hilton Grand Vacations, Orlando , Specialist Talent Acquisition - Call Center, Other , Orlando, Florida

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