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Member Service Specialist- Bilingual Spanish $14/hour

Company: AppleOne
Location: Orlando
Posted on: November 22, 2021

Job Description:

? Responsible for assisting patients with issues and/or inquiries they may have about their insurance/applications.? Responsible for receiving and addressing patient inquiries, resolution of patient complaints, patient education, retention of patient and disenrollment.? They also call all new patients and introduce them to Company doctors and benefits.? Call all patients who have left company and perform surveys to detail areas of improvements.? Answers written questions, concerns, and complaints regarding the clinics.? Actively listens to patients and identifies their needs.? Investigates and resolves service issues.? Document all inquiries and maintain accurate patient records.? Is involved in calling patients to complete satisfaction surveys. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.0-1 years

Keywords: AppleOne, Orlando , Member Service Specialist- Bilingual Spanish $14/hour, Other , Orlando, Florida

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