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Senior Foreclosure Specialist

Company: Hilton Grand Vacations
Location: Orlando
Posted on: September 15, 2021

Job Description:

Job Description
What will I be doing?

Our team at Hilton Grand Vacations is looking for a Senior Foreclosure Specialist! This person will be responsible for quality assurance of Asset Recovery process(es) for delinquent Maintenance Fees (HOA), Delinquent Mortgage / Loans and Voluntary Surrender of Vacation Ownership Interests (Timeshares). As a member of the team in this role, you are encouraged to assist in coordinating and processing demand letters, warranty deeds, bankruptcy monitoring, legal fees or invoices, and assisting the legal agents with Mortgage and HOA foreclosures. You will also be encouraged to assist with inbound collections, general customer service calls and advanced calls.

Additional Responsibilities Include:

  • Audit Asset Recovery Processes (such as loan foreclosure, HOA Foreclosure, deed in lieu of foreclosure, deedbacks) to ensure that goals are met.
  • Prepare deed or alternative ownership transfer documents for execution.
  • Processing process cancellation requests (Post Close Cancellation).
  • Provide cross training for new team members
  • Back up for review and submit foreclosures as scheduled; as needed
  • Coordinate and supervise foreclosures for all properties, update statistics on foreclosures and provide timely follow-up on all foreclosure accounts, coordinate any vital legal activity resulting from voluntary surrenders.
  • Assist in facilitating HOA liens and foreclosures, including the legal coordination and follow up
  • Maintain detailed and organized filing for all accounts with legal action pending
  • Assist in the development and documentation of departmental policies and procedures
Qualifications
What are we looking for?

Required Qualifications:

  • High School Diploma
  • 1+ year of professional call experience
  • Proficient in Word and Excel within Microsoft Office
  • Strong organizational skills

Preferred Qualifications:

  • 3+ years related experience in legal, real estate, or deeding/title experience
  • Proficient in Microsoft Access
  • Previous experience in Timeshare/Vacation Ownership

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Hilton Grand Vacations, Orlando , Senior Foreclosure Specialist, Other , Orlando, Florida

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