Vice President, In Park Revenue

SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization. Take a look at this current opportunity in our corporate offices and apply today!


What you get to do:


The VP of Revenue Operations is a significant contributor to overall park performance, and is responsible for the Food & Beverage, Merchandise, and Ancillary Revenue departments. This position will consistently engage with park and corporate leadership on strategic and tactical initiatives that drive revenue, EBITDA, and guest satisfaction.


Financial performance:

• Consistently engage with corporate leadership on revenue performance analysis, strategic and tactical changes to products, processes, and people.
• Labor management and productivity
• Manage cost of sales to reduce shrinkage, waste, and damages
• Manage operating expenses
• Capital project ideation and execution
• Inventory management
• Consumer event planning in coordination with park and corporate leadership
• Banqueting and catering events

Leadership:

• Creating a positive culture, which includes motivating, educating, and positively recognizing team members
• Training & development
• Collaboration with Human Resources on team member performance
• Ensure team members represent SEA standards related to guest interaction and appearance

Guest satisfaction:

• Responsible for driving guest satisfaction through anticipating guest needs and exceeding expectations

Health and safety:

• Ensure that safety of guests and team members is a priority
• Ensure that all facilities and ambassadors are operating in compliance within appropriate health and safety regulations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


WORKING CONDITIONS:

• Primarily work outdoors and indoors in all different weather conditions
• May stand, walk, and move swiftly for several hours at a time; and required to lift up to 50 lbs.
• Must be able to work long hours including evenings and weekends
• Must travel to the park location and adhere to the companies time and attendance policy


What it takes to succeed:

REQUIRED EDUCATION AND EXPERIENCE:

• Must have a minimum of 5 year’s experience in a Salaried Leadership role in a high-volume, fast paced operation. Current Director or VP roles desired.


PREFERRED EDUCATION AND EXPERIENCE:

• Director or Vice President role in a theme park or similar environment
• College degree in a hospitality field


REQUIRED KNOWLEDGE:

• Advanced Food & Beverage and Merchandise knowledge
• Advanced theme park or similar- multi-outlet venue knowledge
• Advanced understanding of how a P&L operates
• Knowledge of Labor cost management


REQUIRED SKILLS:

• Multi-Tasking- Must be able to multi-task at a basic level
• Time Management — managing one's own time and adhering to the time and attendance policy
• Speaking — talking to others to convey information effectively.
• Listening- anticipating guests’ needs and listening to their requests
• Writing — Must have the ability to write down orders and place them in the POS system
• Flexibility- The ability to execute other duties as requested by management.
• Supervising- Must be able to provide motivation, education, training and positive recognition to other team members
• Organization- Strong organizational skills needed to execute performance
• Customer Service- Strong skills needed when communicating with other team members and guests


WORK STYLES & BEHAVIORS:

• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Teamwork- Required to work as a team and distribute reservations fairly
• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.


The perks of the position:

As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
• Comprehensive health coverage
• 401k plan
• Tuition reimbursement
• Free park admission
• Complimentary tickets
• Friends and family passports
• Exclusive employee discounts
• Paid time off
• And much more


Join the team!

If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!