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Houseperson - New Hire Bonus up to $1,000

Company: Hilton Grand Vacations
Location: Orlando
Posted on: July 22, 2021

Job Description:

Job Description

Seeking an enthusiastic, guest friendly, proactive individual with a passion for hospitality to join our team. The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms.

What will I be doing.....

Promptly respond to requests from guests and other departments. Identify and report preventative or other maintenance issues in public area or guest rooms. Performs any combination of the following activities to maintain guestrooms, working areas, and the resort premises in general in a clean and orderly manner.

Providing excellent service to our guests and owners while their staying at the resort! Promptly assisting guest inquiries and needs while following brand standards.

  • Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and necessary products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency.
  • Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
 
 
 
Qualifications

What are we looking for?

A team-first attitude!

To fulfill this role successfully, you'll need to possess the following minimum qualifications and experience:

  • Effective verbal and written communication skills. Able to adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, public etc.. Ability to communicate well with guests in English.
  • Perform job functions with attention to detail, speed and accuracy
  • Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hospitality industry

What will it be like to be a Team Member.....

A team-first attitude

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

 

Keywords: Hilton Grand Vacations, Orlando , Houseperson - New Hire Bonus up to $1,000, Other , Orlando, Florida

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