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Inside Sales Executive - Cardiometabolic

Company: Abbott Laboratories
Location: Orlando
Posted on: June 13, 2021

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries

About Abbott

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis, and treatment of a range of health conditions.

Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Our location in Orlando, FL currently has an opportunity for an Inside Sales Executive


The Inside Sales Executive (ISE) is responsible for achieving and/or exceeding defined sales goals and business objectives within an assigned geographic Region, Team, and/or campaign. The ISE communicates and collaborates daily with all members of the assigned team, including Account Executives, Technical Consultants, Enterprise Account Managers, and Regional/National Director.

The ISE also routinely works with other members of the commercial organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc. The ISE's duties may also involve working with third-parties, such as the company's distribution partners or GPO representatives. Additionally, the ISE contributes to the effectiveness of the inside sales team, by developing and sharing best practices, market intelligence, and other information to support the company's business objectives.


  • In collaboration with team members, develop and execute a sales plan that includes the achievement of assigned sales goals
  • Outbound calling to current and prospective customers to build sales funnel and close new business-minimum of 20-25 calls per day on average, with 8 meaningful conversations
  • Develop and maintain trust-based relationships with assigned accounts
  • Regular contact with top customers to ensure satisfaction and address issues
  • Utilizing sales skills and training to uncover/develop customer needs and position targeted solutions to meet those needs. Navigating within a complex sales environment with a variety of decision-makers, including hospital administrators, department heads, technical staff, lab managers, point of care coordinators, pathologists, supply chain managers, and other healthcare professionals.
  • Adept at navigating both the hospital environment as well as physician offices, urgent care centers, and the large health systems that are comprised of all these facilities and more.
  • Knowledge and skills to sell effectively across the entire healthcare market. Must be able to navigate decision making, identify and present relevant needs-based solutions, and generate accurate pricing proposals for a wide variety of different customer scenarios.
  • Ability to close business in a direct sales environment as well as through third-party distributors.
  • Extensive product knowledge of CM point of care solutions. Must be able to sell effectively to varied audiences a variety of very different products that have entirely different applications for different disease states across many areas of the healthcare system.
  • Must be able to navigate customer conversations that can lead in a multitude of different directions to identify the right solution for the customer.
  • Perform virtual/online product demonstrations, training, and other educational events
  • Account research using available tools (Salesforce.com, Power BI, Definitive, Hospital Compare, etc.)
  • Ability to travel 2-3 times per year to various meetings or to work with Account Executives in the field
  • Market outreach (customer/distributor surveys, notifications, campaigns, promotions, invitations, events, etc.)
  • Manage inbound customer inquiries
  • Schedule on-site meeting and product demonstrations for members of the field sales team as necessary
  • Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc.
  • Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests
  • Accurately maintain customer and activity database using Salesforce.com
  • Collaborate with SSC and other Inside Sales teams to share best-practices and drive continuous improvement
  • Perform other duties and projects, as assigned
  • Comply with all company policies and procedures
  • Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices; build productive internal/external working relationships
  • Other duties as assigned, according to the changing needs of the business



  • 2 Years of Sales Experience and 4 year College Degree Required


  • Demonstrated ability to operate independently without frequent supervision or guidance.
  • Strong computer skills required including Word, Excel, PowerPoint, and Customer Relationship Management (CRM) tool such as SFDC environment.
  • Learning new technical information quickly and thoroughly in a rapidly changing environment.
  • Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc.
  • Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs.
  • Inside or outside sales experience where cold calls were a routine part of the role.
  • Analytical & Informing - Strong ability to identify, analyze, develop, and execute a business plan and provide recommendations. Analyzes both successes and failures for clues to improvement; experiments and will try to find solutions. Provides timely and correct information to others in order to achieve desired results.
  • Interpersonal Savvy & Customer Focus - Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships. Acts with customers in mind. Quickly establishes and maintains effective relationships with customers and gains their trust and confidence. Asks impactful questions and listens actively.


At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives, and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and a history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.

Keywords: Abbott Laboratories, Orlando , Inside Sales Executive - Cardiometabolic, Other , Orlando, Florida

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