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Shift/Team Leader in Training
Assist the management team in achieving restaurant operational
goals, annual sales, and profit plan. Responsible for the same
duties as hourly employees, but in a leadership capacity by
performing some of the same duties as the AM, with the exception of
the hiring and termination of team members.
JOB DUTIES MAY INCLUDE:
* Directs and supervises restaurant hourly team members on
assigned shift to ensure product quality, operational efficiency,
and optimum guest service.
* Assists in planning and supervising completion of all job task
assignments and ensures adherence with safety, food safety,
sanitation and security procedures.
* Utilize all company-training tools to provide hourly team
members with training in all aspects of the restaurant
* Assist the management team in maintaining restaurant equipment
and facility per company guidelines; contacts General Manager to
inform about needed repairs to equipment in restaurant.
* Performs regular administrative tasks including: Register and
safe audits, deposit of company funds, proper accounting of
restaurant funds, reporting of all guest and employee accidents.
Investigates, resolves and responds to guest complaints.
* Attend regularly scheduled store, market and company meetings,
training sessions and stay current with all federal, state and
local certifications (alcohol, food safety, etc.).
* Recommend disciplinary action for hourly team members *
Monitors the interior/exterior cleanliness of the restaurant at all
times and initiates clean-up as needed.
* Performs other related activities in accordance with policies
and procedures as assigned by management.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
While performing the duties of this job, the employee is
regularly required to sit, talk, or hear. The employee frequently
is required to use hands to handle or feel, and also to reach with
hands and arms. The employee is occasionally required to lift up to
* At least 6 months restaurant experience. * Must have good
customer service skills and be able to perceive and react to the
needs of others. * Must have good written and oral communication
skills. * Ability to read company instructions, orders on
screen/receipts and written materials. * Ability to operate cash
register, basic mathematical skills. * High school diploma or GED
equivalent required. * Must pass Shift/Team Leader training and be
We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
If you are a current employee, please apply using the internal
application process. Reach out to your manager for more