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Assistant Manager - Medical Cannabis - Orlando

Company: Liberty Health Sciences
Location: Orlando
Posted on: June 12, 2021

Job Description:

JOB SUMMARY:

The focus of this role is to provide support to all store managers and staff while ensuring that all retail operations are performing to company standards.

KEY ACCOUNTABILITIES:

  • Oversee and perform all functions associated with management and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health and Social Services.
  • Administer routine inspections to maintain the accurate inventory of all cannabis products.
  • Manage and supervise the activities of dispensary staff and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees.
  • Ensure that all Procedures are updated in store to provide the best practice for staff and patients
  • Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
  • Ensure Key performance Indicators are captured
  • Manage daily financial reporting requirements and oversee all cash handling procedures.
  • Develop and maintain a schedule of all dispensary staff
  • Communicate any patient incidents or complaints to the Store Manager, Regional Dispensary Manager or Compliance team.
  • Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
  • Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
  • Assist in implementation of the strategic plan to guide the dispensary's operation and expansion with the direction of the Regional Dispensary Director
  • Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
  • Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
  • Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
  • Ensure 100% traceability is maintained on the product from reception to sale to customer
  • Ensure the Compliance team and Head of Retail is notified in the event of a high-risk customer complaint

Keywords: Liberty Health Sciences, Orlando , Assistant Manager - Medical Cannabis - Orlando, Other , Orlando, Florida

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