Now Hiring - Remote Patient Care Coordinator I - Must Be Bilingual
Company: Aerotek
Location: Orlando
Posted on: April 9, 2021
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Job Description:
Description:Position Purpose: Handle inbound and outbound calls,
including the processing and upkeep of pharmacy orders and handling
of order inquiries and issues Education/Experience: High school
diploma or equivalent. 0-1 years of pharmacy technician, call
center or customer service experience. Strong customer service
skills. Healthcare experience preferred.Availability: Must be open
Monday-Friday between 8AM-9PMResponsibilities:* Reach out to all
new patients and introduce them to services and products via
telephone* Respond to incoming calls and answer any related
questions* Maintain patient census and reach out to patients prior
to them needing their medications* Ascertain from the patient all
of their supply needs and review medication inventory* Offer any
additional support or assistance, such as consultations with
pharmacists and classes* Maintain statements and inform patients of
co-pays and past due amounts* Process payments in the form of
credit card transactions* Schedule delivery of medication after all
patient needs are addressed* Document all related communications
with pharmacy personnel, patients, physicians, nursing agencies and
other related individuals* Provide technical support to physicians,
nurses, and patients* Assist and maintain all related pharmacy
records (prescription logs, care plans, medication profiles, and
any other related files) as determined by the pharmacist* Perform
various related tasks as determined by management or the State
Board of Pharmacy or Joint CommissionSkills:call center,
healthcare, SpanishTop Skills Details:Healthcare, call center
experience, tenure, bilingualAdditional Skills &
Qualifications:Bilingual- SpanishAble to navigate through a
computer. Has to complete assessment.Experience Level:Intermediate
LevelVirtual Interviews: Taking place today and tomorrow only About
Aerotek:We know that a company's success starts with its employees.
We also know that an individual's success starts with the right
career opportunity. As a Best of Staffing Client and Talent leader,
Aerotek's people-focused approach yields competitive advantage for
our clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Orlando , Now Hiring - Remote Patient Care Coordinator I - Must Be Bilingual, Other , Orlando, Florida
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