Customer Service Representative - Now Hiring Full-Time Roles
Company: Aimark
Location: Orlando
Posted on: January 14, 2021
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Job Description:
Our firm leverages a scalable customer relations model and
trains our talented CSR's to prepare, launch, and optimize every
product and service campaign. We're a trusted customer acquisition
partner for top-flight technology companies nationwide, and we are
seeking a talented CSR to join our growing team!Enhancing the
customer experience to build customer loyalty is the primary focus
of all our campaigns. To this end, our resources and expertise are
tailored to enhance knowledge about market dynamics and consumer
engagement. Companies thrive as a result of our experience and
skill, and we are equally dedicated to their customers as our
own.Job Requirements:* As a CSR you will:* Listen, understand, and
take quick action. Like all of us, customers just want someone to
listen and help get their problems solved. You'll do both.* Assist
customers in selecting the products and services that best suit
their technology and communications goals and help to set up the
account.* Process upgrades, downgrades, new product purchases and
facilitates delivery and installation efficiently and effectively.*
Maintain excellent time management, professional customer service
at all times, and be able to balance multiple projects and
responsibilities.* Have the opportunity to engage in continuous
professional development training sessions and participate in
dynamic team-based company culture.What You Need to Get Started:*
1-2 years in a customer based role* Excellent interpersonal skills,
tact, and a track record of success with customer-facing roles*
Ability to handle pressure, prioritize, and multi-task during the
course of a business day* Tech-savvy, or the ability to pick up
concepts quickly* Enthusiasm and aptitude for learning new
skills
Keywords: Aimark, Orlando , Customer Service Representative - Now Hiring Full-Time Roles, Other , Orlando, Florida
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